AI Communication Engine for Misunderstanding Detection

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Solution Overview

Problem

Existing systems consume significant computing resources when users misunderstand communications, leading to incorrect and non-responsive information processing, which further exacerbates resource consumption.

Innovation Solution

An artificial intelligence engine with a large language model analyzes user interactions to detect misunderstandings and dynamically generates alternative communications to rectify them, conserving computing resources by improving interaction efficiency.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of energy

If the system processes user communications using traditional methods, then it can provide resource management services, but it consumes significant computing resources when users misunderstand communications

Engineering Contradiction:
Improvecomputing resource consumptionVSAvoidcommunication understanding accuracy
Core Design Contradiction:
Loss of energyVSReliability

Solution Approach 1:

The system performs preliminary analysis of user communications against the knowledge base before full processing occurs. The AI model predicts potential misunderstandings in advance and pre-generates clarification responses, preventing wasted computing resources on processing incorrect or incomplete user intentions.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system implements a feedback mechanism where the AI model continuously monitors user responses to determine if misunderstandings occurred. When confusion is detected, the system provides clarification and re-processes the request, creating a closed-loop system that reduces unnecessary resource consumption from repeated failed processing attempts.

Inventive Principle:
Principle #23Feedback

2Reliability

If the system uses AI to detect misunderstandings and generate alternative communications, then interaction clarity improves, but device complexity increases

Engineering Contradiction:
Improveinteraction clarityVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent introduces an AI model as an intermediary layer between the user communication interface and the resource management system. This intermediary detects misunderstandings and generates clarifications without requiring complex changes to the core resource management functionality, thereby improving interaction clarity while containing overall system complexity.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system segments the communication processing into distinct modules: initial communication reception, AI-based misunderstanding detection, clarification generation, and resource management processing. This modular segmentation allows each component to be optimized independently, improving overall interaction clarity without proportionally increasing total system complexity.

Inventive Principle:
Principle #1Segmentation

3Productivity

If the system processes incorrect information from misunderstood communications, then it maintains service availability, but processing overhead increases

Engineering Contradiction:
Improveservice availabilityVSAvoidprocessing overhead
Core Design Contradiction:
ProductivityVSLoss of energy

Solution Approach 1:

The AI model performs preliminary validation of user communications against the knowledge base before they are processed by the resource management system. By identifying and correcting misunderstandings in advance, the system prevents incorrect information from entering the processing pipeline, maintaining service availability while reducing processing overhead from handling erroneous data.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS12413543B2Systems and methods for dynamically generating output data in response to input communications using artificial intelligence
Publication Date: 2025.09.09 BANK OF AMERICA CORP
  • US12413543B2 patent drawing
  • US12413543B2 patent drawing
  • US12413543B2 patent drawing

AI summary

Systems, computer program products, and methods are described herein for dynamically generating output data in response to input communications using artificial intelligence. Some embodiments are directed to a system that receives a first user communication input by the user to a user device, identifies, within labeled user interaction data and in response to receiving the first user communication, user-specific labeled user interaction data collected during interactions with the user, and trains a large language model using the user-specific labeled user interaction data. The system may transmit, in response to receiving the first user communication, first instructions to the user device to cause the user device to display a first responsive communication to the user.