AI Task Automation Scoring for Resource-Efficient Workforce Analysis

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Solution Overview

Problem

Organizations often waste computing resources as they lack the capability to identify and automate tasks that are suitable for automation, leading to inefficient use of processing resources, memory, and power.

Innovation Solution

A workforce analysis system utilizing machine learning models to process entity role data, determine task automation scores, and classify tasks into automation categories, enabling the identification and automation of suitable tasks, thereby conserving computing resources.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If automation is implemented without proper task identification capability, then computing resources are wasted on processing and analyzing data, but the system cannot effectively identify automation-capable tasks

Engineering Contradiction:
Improvetask identification efficiencyVSAvoidcomputing resource waste
Core Design Contradiction:
ProductivityVSLoss of energy

Solution Approach 1:

The system performs preliminary classification of tasks into automation-capable and non-automation-capable categories before detailed analysis. By using the second model to pre-filter tasks that cannot be automated, the system avoids wasting computing resources on extensive processing of unsuitable tasks, while still maintaining the ability to identify automation opportunities through the first model's detailed analysis.

Inventive Principle:
Principle #10Preliminary action

2Measurement precision

If the system analyzes all tasks in detail to identify automation opportunities, then task identification accuracy improves, but computing resource consumption increases

Engineering Contradiction:
Improvetask automation suitability assessment accuracyVSAvoidprocessing resource consumption
Core Design Contradiction:
Measurement precisionVSUse of energy by moving object

Solution Approach 1:

The system segments the task analysis process into two distinct stages: (1) detailed analysis using the first model to identify potential automation tasks, and (2) comprehensive suitability assessment using the second model to evaluate automation capability. This segmentation allows the system to apply different levels of analysis depth to different tasks, maintaining high accuracy for promising candidates while reducing resource consumption for tasks that are clearly not suitable for automation.

Inventive Principle:
Principle #1Segmentation

3Measurement precision

If the system implements comprehensive task analysis models, then automation capability identification accuracy improves, but device complexity increases

Engineering Contradiction:
Improveautomation capability determination accuracyVSAvoidmodel processing system complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The system introduces standardized task descriptions and automation category frameworks as intermediary elements between the input task data and the final automation suitability assessment. These standardized intermediaries serve as a common language and classification system that both models can utilize, reducing the complexity of direct model-to-model communication while maintaining high assessment accuracy through structured information representation.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS12001174B2Determination of task automation using an artificial intelligence model
Publication Date: 2024.06.04 ACCENTURE GLOBAL SOLUTIONS LTD
  • US12001174B2 patent drawing
  • US12001174B2 patent drawing
  • US12001174B2 patent drawing

AI summary

A device may process, using a first model and based on an entity-specific task description that is included in entity role data and that is associated with a role, the entity role data to identify a task associated with the role. The device may determine, using a second model and based on the entity-specific task description and standardized descriptions of automation-capable tasks, a task automation score associated with the task. The device may determine, using a third model and based on a characteristic of the task and mappings of standardized characteristics to a plurality of automation categories, a set of automation category scores for the task. The device may classify, based on the set of automation category scores, the task as being associated with a particular automation category, and may perform an action associated with the task automation score and the particular automation category.