AI Workflow Template Selection and Content Fill
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Solution Overview
Problem
Non-technical users face difficulties in creating and modifying automated workflows in communication platforms due to complexity and the need for technical expertise, while existing AI techniques for content generation have low accuracy and require precise prompts.
Innovation Solution
An automated system that selects workflow templates and fills content fields using a conversational interface with a large language model, allowing non-technical users to generate workflows without coding and improving accuracy by generating suitable prompts based on user input.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If automated workflows are created using traditional methods, then workflow functionality is achieved, but user accessibility is limited to technically savvy developers
Solution Approach 1:
The patent introduces an intermediary AI assistant that mediates between the user's natural language input and the complex workflow creation system. The AI assistant translates simple user intents into structured workflow configurations, shielding users from technical complexity while enabling workflow creation for non-technical users.
Solution Approach 2:
The patent replaces the mechanical interaction of manually configuring workflow parameters and coding logic with an AI-based natural language processing system. Users speak or type their workflow requirements in plain English, and the AI system automatically generates the corresponding workflow structure, substituting complex manual configuration mechanics with intelligent automation.
2Productivity
If workflow templates are manually created and modified, then customization is achieved, but time consumption increases
Solution Approach 1:
The patent implements preliminary action by pre-defining a library of workflow templates that cover common automation scenarios. When a user needs a workflow, the AI assistant selects and adapts the most appropriate pre-existing template rather than creating from scratch, significantly reducing setup time while maintaining necessary customization.
Solution Approach 2:
The patent enables rapid workflow creation by allowing users to define workflows through natural language parameters rather than detailed configuration. The AI system interprets these parameter descriptions and automatically configures the workflow structure, transforming complex multi-step configuration processes into simple parameter-based definitions.
3Extent of automation
If AI techniques are used for content generation, then content creation is automated, but accuracy decreases
Solution Approach 1:
The patent implements feedback mechanisms where the AI assistant receives user input, generates workflow content, and allows users to review and correct the output. This feedback loop enables the system to learn from user corrections and improve accuracy over time, while maintaining high levels of automation. The system can also validate generated content against predefined criteria before presentation to users.
Data Source
AI summary
Media, methods, and systems for automatically selecting and prefilling template structures within a group-based communication system. A template structure is automatically selected based on a received user input. A prompt including one or more keywords from the user input is submitted to a content fill model. The content fill model returns a response with content output used to automatically populate one or more content fields within the template structure.