Alarm Management System with Persistent Important Alarm Handling
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Solution Overview
Problem
Existing alarm management systems fail to continuously track the recovery state of systems, leading to important alarms being overlooked or lost from the queue, which can result in missed recognition of system normalization and inadequate treatment of abnormal states.
Innovation Solution
An apparatus and method for managing alarms that classify and prioritize important alarms based on user settings, ensuring they remain visible in the alarm queue even after system recovery, with user confirmation and storage options for historical records.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If alarms are continuously generated from the system, then new alarms are added to the alarm queue, but the alarm corresponding to the system which is not recovered to the normal state may disappear from the alarm queue
Solution Approach 1:
The patent segments alarms into different types (new alarms, recovered alarms, important alarms) and implements different retention policies for each segment. Important alarms are separated from regular alarms and stored permanently until user acknowledgment, while regular alarms follow the traditional queue management approach. This segmentation prevents important alarm information from being lost in the continuous stream of new alarms.
Solution Approach 2:
The patent performs preliminary classification of alarms when they are first received, identifying important alarms before they enter the main alarm queue. This preliminary action ensures that important alarms are flagged and protected from being overwritten or lost, allowing the system to maintain high productivity while preventing information loss.
2Ease of operation
If the alarm queue displays a variety of alarm information by classifying alarms using colors or fonts, then alarm information is organized, but users are requested to input separate search signals to extract alarms from the database
Solution Approach 1:
The patent extracts important alarms from the general alarm queue and creates a separate display section for them. This extraction allows important alarms to be immediately visible without requiring users to search through the entire alarm database, significantly reducing the time needed to locate critical information while maintaining the organized classification display.
Solution Approach 2:
The patent introduces an intermediary mechanism that automatically filters and highlights important alarms in the display. This intermediary function acts as a mediator between the alarm database and the user interface, presenting only the most critical alarms prominently without requiring users to perform separate search operations, thus reducing time loss while maintaining ease of operation.
3Reliability
If important alarms are set from among the alarms displayed in the alarm queue, then important alarms can be prioritized, but the alarm queue management becomes more complex
Solution Approach 1:
The patent applies local quality by implementing special handling only for important alarms rather than restructuring the entire alarm management system. Important alarms receive enhanced treatment (separate storage, permanent retention, prominent display) while regular alarms continue to follow the standard queue management process. This localized approach improves reliability for critical alarms without significantly increasing overall system complexity.
Data Source
AI summary
Disclosed are an apparatus and a method for managing alarms based on state information received from systems. The method includes receiving alarms including state information of a remote control system; displaying an alarm queue including at least one of the received alarms; setting important alarms from among the alarms displayed in the alarm queue; and deleting the important alarm from the alarm queue when a user confirms the important alarm or a signal notifying a recovery to a normal state of a system corresponding to the important alarm is received.