Alarm Platform Event Aggregation for Multi-Actor Incident Tracking
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Solution Overview
Problem
Existing security systems lack an efficient mechanism to aggregate and communicate alarm events across multiple actors, leading to incomplete information and inefficient handling of alarms, particularly in situations where multiple stakeholders are involved.
Innovation Solution
A security system that aggregates alarm events and generates a consolidated alarm screen providing a real-time timeline of actions taken by various actors, including customers, monitoring personnel, and first responders, ensuring all stakeholders have a unified view of the alarm status.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If alarm events are aggregated and communicated to multiple stakeholders, then information completeness is improved, but system complexity increases
Solution Approach 1:
The system segments alarm information into distinct event types (alarm initiation, verification, dispatch, resolution) and assigns them to different stakeholders based on their roles. This segmentation allows comprehensive information distribution without overwhelming the entire system, as each stakeholder receives only relevant event segments.
Solution Approach 2:
The patent introduces an intermediary alarm management system that sits between alarm sources and multiple stakeholders. This intermediary aggregates events from various sources, processes them through a unified protocol, and distributes appropriate information to different stakeholders, thereby managing system complexity while ensuring information completeness.
2Productivity
If real-time alarm event aggregation is implemented, then alarm handling efficiency is improved, but data processing requirements increase
Solution Approach 1:
The system extracts only the essential alarm event data elements needed for efficient handling (event type, timestamp, location, status) from the complete alarm information stream. By taking out only the critical data points required for real-time decision-making, the system improves alarm handling efficiency while minimizing data processing requirements.
Solution Approach 2:
The patent implements preliminary structuring and categorization of alarm events as they are generated, organizing them into standardized formats before distribution. This preliminary action reduces the processing burden on receiving systems and enables faster real-time response without requiring extensive post-processing of raw data.
3Reliability
If comprehensive alarm state information is communicated to all stakeholders, then decision-making quality is improved, but communication overhead increases
Solution Approach 1:
The system applies local quality by tailoring the information provided to each stakeholder according to their specific role and needs. For example, dispatch personnel receive detailed alarm location and type information, while management receives aggregated status summaries. This ensures each stakeholder gets the appropriate quality of information for their decision-making without unnecessary communication overhead.
Solution Approach 2:
The patent implements partial information distribution where each stakeholder receives the specific subset of alarm state information necessary for their function. Rather than broadcasting complete information to all parties, the system provides partial but sufficient information to each stakeholder, maintaining decision-making quality while reducing overall communication overhead.
Data Source
AI summary
A method comprises receiving, by a first computing device, a plurality of events, each event including a timestamp and an indicator that corresponds with a location where the corresponding event occurred. The method comprises generating a list of events that occurred at a particular location. The method comprises chronologically ordering the list of events that occurred at the particular location, thereby producing a chronologically ordered list of events. The method comprises allocating the events in the chronologically ordered list into a plurality of alarm incidents, a particular one of the alarm incidents having allocated thereto events that occurred at the particular location. The method comprises receiving, from a second computing device via a network connection, a request for one or more alarm incidents for the particular location. The method comprises after receiving the request, sending, to the second computing device, via the network connection, the particular alarm incident.