Alarm Response Status Updates for Building Incident Coordination
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Solution Overview
Problem
Conventional alarm systems in large facilities do not provide real-time updates on the progress of emergency response actions to building owners or facility managers, limiting their knowledge of the ongoing incident management.
Innovation Solution
A response personnel status system that includes a communication link between a central monitoring station and a remote server, enabling real-time status updates to be sent to building owners/operators, with features like edge intelligence and AI for incident analysis and customizable access levels.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If conventional alarm monitoring systems are used, then the system structure remains simple, but the building owner/building facility manager cannot know the progress of emergency response actions
Solution Approach 1:
The system implements feedback by automatically transmitting progress status information from the central monitoring station back to the building owner/operator. The monitoring station receives alarm event signals, tracks response personnel actions, and sends status updates (such as when emergency responders are dispatched, arrive, or complete activities) to the building owner's communication device, creating a closed-loop information flow that resolves the information loss problem.
Solution Approach 2:
The patent introduces an intermediary communication mechanism between the central monitoring station and the building owner/operator. This intermediary system, which may include communication protocols, data transmission channels, and processing systems, enables the transfer of progress status information without requiring direct complex integration between all system components, thus managing the complexity while delivering the needed information.
2Loss of time
If manual recording of progress actions is used, then the system complexity is low, but the information is not available in real-time
Solution Approach 1:
The system ensures continuous availability of progress information by automatically and continuously monitoring response personnel actions and transmitting status updates in real-time. Rather than periodic manual reporting, the system maintains continuous operation of the monitoring and communication functions, ensuring that building owners receive immediate notifications of progress status changes without interruption or delay.
Solution Approach 2:
The patent replaces manual mechanical recording processes with automated electronic systems. Instead of personnel manually documenting and transmitting progress information, the system uses automated data processing, electronic communication protocols, and digital transmission mechanisms to capture, process, and deliver real-time status information, thereby eliminating time delays associated with manual operations.
3Loss of information
If detailed progress actions are captured manually, then the data can be maintained in the central monitoring station system, but the building owner cannot access this information
Solution Approach 1:
The system enables self-service by automatically generating, processing, and transmitting progress status information to the building owner without requiring manual intervention or complex user interaction. The system autonomously monitors response actions, formats status updates, and delivers them through communication devices, allowing the building owner to access real-time information passively through automated notifications rather than actively querying or navigating complex systems.
Data Source
AI summary
Devices, systems, and methods for live status notification of central station actions to building owner/operators are described herein. One system includes a building owner/operator communication device, an alarm system at a building having a control panel component and one or more alarm system device components, a central monitoring station configured to execute executable instructions to: receive an event alarm signal from an alarm system component, send a response request signal to a response facility, receive a response request signal reply indicating that response facility personnel will respond to the building, receive event response update data from the response facility personnel via a response personnel communication device, and send the event response update message to the building owner/operator communication device.