Alert Generator Consolidates Duplicate Computer Failure Notifications

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Solution Overview

Problem

Current computer systems face issues with duplicate alerts due to incompatible alert reporting procedures among different agents, leading to redundant and confusing error messages, which complicate systems management and result in unnecessary service calls.

Innovation Solution

Deploying a plurality of alert reporting agents in a computing environment, with a system management server that registers and designates a primary agent to communicate alerts to, ensuring that only one alert is reported to the server, thereby reducing duplication and streamlining alert processing.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If multiple alert reporting agents are deployed to monitor system failures, then alert coverage and detection capability are improved, but duplicate alerts are generated causing confusion and redundant service calls

Engineering Contradiction:
Improvealert detection capabilityVSAvoidduplicate alerts
Core Design Contradiction:
ReliabilityVSObject-generated harmful factors

Solution Approach 1:

Multiple alert reporting agents are merged into a unified alert generation system where the alert generator consolidates alerts from all agents before delivery to the system management server. This combining mechanism ensures comprehensive alert coverage while eliminating duplicates by processing all agent alerts through a single coordinated framework.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The alert generator acts as an intermediary component between multiple alert reporting agents and the system management server. It receives alerts from all agents, processes them to remove duplicates, and then delivers consolidated alerts to the server, thereby mediating the communication to prevent harmful duplicate alert generation.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Reliability

If multiple alert reporting agents communicate alerts independently to the system management server, then alert reporting reliability is improved, but system management complexity increases due to processing redundant alerts

Engineering Contradiction:
Improvealert reporting reliabilityVSAvoidsystems management complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The alert generator merges all alerts from multiple reporting agents into a single consolidated alert stream before delivery to the system management server. This reduces the complexity of alert processing at the server level while maintaining reliable reporting by ensuring all agent alerts are captured and processed through the unified generator.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The alert generator serves as an intermediary that simplifies the communication architecture between multiple agents and the server. By centralizing alert processing in this intermediary component, the system management server receives only unique alerts, reducing processing complexity while maintaining reliable information delivery.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Adaptability or versatility

If alert reporting agents use incompatible alert reporting procedures, then system adaptability is improved, but alert processing efficiency deteriorates due to format variations and redundancy

Engineering Contradiction:
Improvealert reporting compatibilityVSAvoidalert processing efficiency
Core Design Contradiction:
Adaptability or versatilityVSProductivity

Solution Approach 1:

The alert generator provides a universal interface that accepts alerts from multiple reporting agents with different procedures and formats. It normalizes these diverse alert inputs into a standardized internal representation, enabling efficient processing while maintaining adaptability to various agent types and reporting methods.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The alert generator acts as a mediator that translates incompatible alert formats from different agents into a unified processing format. This intermediary layer preserves the adaptability needed to support multiple agent types while improving processing efficiency by working with standardized alert representations internally.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS9021317B2Reporting and processing computer operation failure alerts
Publication Date: 2015.04.28 LENOVO GLOBAL TECHNOLOGIES SWITZERLAND INTERNATIONAL GMBH
  • US9021317B2 patent drawing
  • US9021317B2 patent drawing
  • US9021317B2 patent drawing

AI summary

Reporting and processing computer operation failure alerts, including deploying on a computer in a computing environment a plurality of alert reporting agents, the computing environment including a plurality of computers including a system management server that monitors the operating conditions of the other computers in the computing environment, the computer also including an alert generator configured to accept registrations of alert reporting agents, to generate alerts of present or pending failure, and to provide the generated alerts to registered alert reporting agents; registering the alert reporting agents with the alert generator; designating a primary alert reporting agent among registered alert reporting agents that communicate alerts to a same system management server; communicating a computer operation failure alert to all registered agents; and communicating, by the primary alert reporting agent only, the alert to the system management server.