Resource Management Alert Prioritization via Priority Indications
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Solution Overview
Problem
Resource management systems face challenges in efficiently processing and prioritizing alert conditions in computer systems, leading to delayed corrective actions due to 'event storms' or inadequately sized resources, where critical alerts are often queued behind less urgent ones.
Innovation Solution
Associating priority indications with resources based on their importance to business operations, impact on other resources, and role as information servers, allowing the resource management system to select and prioritize alert conditions for timely processing and corrective actions.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If resource management systems process all alert conditions in a first-come-first-served manner, then the system maintains simple processing logic, but critical alerts are delayed behind less urgent ones causing ineffective resource management
Solution Approach 1:
The patent assigns different priority levels to different resources and alert conditions based on their specific characteristics and business importance. Critical resources receive higher priority indications, while less important resources receive lower priorities. This local differentiation in quality allows the system to effectively prioritize alerts without requiring complex global processing logic.
Solution Approach 2:
The patent introduces a priority indication parameter that changes the processing order of alert conditions. By associating priority indications with resources and using these indications to select which alert conditions to process first, the system transforms a simple FIFO queue into a priority-based queue, resolving the contradiction between simplicity and effectiveness.
2Productivity
If the resource management system monitors and processes all alert conditions equally, then comprehensive monitoring is achieved, but processing time increases and critical alerts are delayed
Solution Approach 1:
The patent performs preliminary classification of resources by assigning priority indications before alert conditions occur. This pre-established priority framework allows the system to immediately process critical alerts when they occur, rather than determining priority at processing time. The preliminary association of priority indications with resources enables rapid response to critical situations.
3Loss of time
If priority indications are associated with resources to enable selective processing, then critical alerts are addressed promptly, but the system requires additional mechanisms for priority assignment and management
Solution Approach 1:
The patent enables the system to automatically manage priority indications without requiring complex external intervention. Priority indications are associated with resources based on predetermined criteria, and the resource management system autonomously uses these indications to select and process alert conditions. This self-service approach minimizes the need for additional complex management mechanisms while achieving prompt response to critical alerts.
Data Source
AI summary
Methods, systems, and computer program products for selecting among a plurality of alert conditions for processing by a resource management system. A priority indication is associated with at least some resources in a computer system. Resources that are associated with the alert conditions are identified. An alert condition is selected from among the alert conditions based on the priority indication that is associated with the identified resources.