Alert Routing System Reducing Bandwidth via Role-Based Segmentation
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Solution Overview
Problem
When incidents occur at a premises, mass alerts transmitted by messaging systems can consume excess bandwidth, interfering with communication devices used by first responders.
Innovation Solution
A method and system that classify individuals based on their electronic roles and schedules, determining their activity classifications and relationship statuses to generate targeted alerts, transmitting these alerts only to designated recipients while refraining from transmitting them to nonrecipients, thereby conserving network bandwidth.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If mass alerts are transmitted to all registered network addresses, then all individuals receive incident notifications, but network bandwidth is excessively consumed
Solution Approach 1:
The patent segments the recipient population into different groups based on their roles and current activities. Instead of transmitting alerts to all registered network addresses uniformly, the system divides recipients into categories such as those who should receive immediate alerts and those who should receive delayed or no alerts, thereby reducing unnecessary bandwidth consumption while ensuring critical recipients are notified.
Solution Approach 2:
The patent applies local quality by customizing alert transmission based on individual recipient characteristics. Each recipient receives alerts according to their specific role, current activity, and relationship to the incident, rather than a uniform approach. This ensures that bandwidth is consumed only where necessary and with appropriate timing and content.
2Reliability
If alerts are transmitted to all registered network addresses, then comprehensive notification is achieved, but communication availability for first responders is reduced
Solution Approach 1:
The system segments notification recipients to exclude or delay alerts to devices that are likely to be used by first responders. By identifying and separating these devices from the general recipient list, the system ensures first responder communication channels remain available while still providing comprehensive notification to all other necessary parties.
Solution Approach 2:
The system takes preliminary anti-action by proactively identifying and protecting first responder communication channels before incidents occur. Through pre-configured role-based settings and activity monitoring, the system prevents alert transmissions that would interfere with first responder communications, thereby maintaining communication availability during critical operations.
3Loss of energy
If targeted alert transmission is implemented based on roles and activities, then bandwidth usage is reduced, but system complexity increases
Solution Approach 1:
The patent implements a universal alert transmission system that handles multiple functions through a single framework. The same system infrastructure processes both simple and complex alert routing decisions, manages multiple recipient categories, and adapts to different incident types without requiring separate specialized systems. This reduces overall system complexity despite the sophisticated targeting capabilities.
Solution Approach 2:
The system employs self-service mechanisms by automatically classifying recipients and determining alert transmission priorities based on pre-configured role definitions and real-time activity data. Rather than requiring manual intervention for each alert routing decision, the system autonomously makes classification and transmission decisions, reducing operational complexity while maintaining sophisticated targeting.
Data Source
AI summary
A device receives an indication of an incident associated with a given premises, the device having access to: network addresses associated with individuals associated with the given premises, and electronic roles and schedules of the individuals. The device classifies the individuals as recipients or nonrecipients of alerts for the incident based on the roles/schedules, and determines respective current activity classifications of the recipients and nonrecipients based on the roles/schedules. The device identifies, from the current activity classifications, respective relationship statuses between the recipients and nonrecipients, and generates at least one alert based on the respective relationship statuses, the at least one alert including instructions for a recipient to carry out relative to respective nonrecipients. The device transmits, over a network, the at least one alert to respective network addresses associated with the recipients, and refrains transmitting the at least one alert to the respective network addresses associated with the nonrecipients.