Animated Call Segment Visualization for Network Diagnostics
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Solution Overview
Problem
Complexity in telephone networks makes it difficult for administrators to monitor and diagnose issues due to the segmentation of calls into multiple segments, hindering the tracing of calls from origination to termination and optimization of network performance.
Innovation Solution
A system that compiles and animates call data to provide a visual interface for administrators, displaying call segments in a linear array, allowing for real-time monitoring and analysis of call histories, including call quality and duration, to facilitate issue identification and optimization.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If calls are logged as separate segments for each transition state, then detailed call data is recorded, but it becomes difficult to trace the original call from origination to termination
Solution Approach 1:
The patent segments the complex call data into distinct visual components: original call identification, call segments, and transitions. Each segment is represented as a separate visual element in the animated display, allowing administrators to see both the detailed segments and the overall call flow simultaneously. This resolves the contradiction by maintaining detailed recording while making the data traceable through visual organization.
Solution Approach 2:
The patent introduces an intermediary visual representation layer between the raw segmented call data and the administrator's understanding. The animated call history display acts as a mediator that reconstructs the original call narrative from segmented data, using visual cues like connecting lines and temporal sequencing to bridge the gap between detailed segments and overall call traceability.
2Reliability
If multiple call transitions and states are monitored, then comprehensive network status is captured, but the operational health becomes difficult to determine
Solution Approach 1:
The patent employs color coding to represent different call states, transition types, and network conditions. Different colors indicate various operational statuses (e.g., successful connections, failures, transfers), allowing administrators to quickly assess network health at a glance. This transforms complex multi-state monitoring into an easily interpretable visual format, resolving the contradiction between comprehensive monitoring and ease of detection.
Solution Approach 2:
The patent adds a visual dimension to call data representation by displaying call histories as animated graphical sequences rather than tabular or text-based records. This dimensional transformation allows multiple call parameters (time, state, transition type) to be simultaneously visualized in a single intuitive display, making operational health detection straightforward while maintaining comprehensive monitoring capability.
3Loss of information
If call data is presented in detailed tabular format, then complete information is provided, but it is difficult to spot patterns indicating bottlenecks or problems
Solution Approach 1:
The patent transforms static call data tables into dynamic animated visualizations that automatically highlight patterns, anomalies, and bottlenecks. The animation sequences reveal temporal patterns in call flows, making it easy to identify issues such as repeated failures or congestion points. This dynamic presentation maintains complete information while dramatically improving pattern recognition ease through visual emphasis and motion cues.
Solution Approach 2:
The patent performs preliminary visual processing of call data to pre-identify and highlight potential problems before the administrator even views the data. The system automatically detects patterns, marks anomalous calls, and organizes visual sequences to draw attention to bottlenecks and issues, eliminating the need for administrators to manually search through detailed tables for problem patterns.
Data Source
AI summary
Telephone calls within one or more telephone networks (or portions thereof) are animated in real time as they occur, or over some past period in real time or at a user-selected speed. Each animated call displays the call's progress from its first connection to its final disconnection, along with intervening connection delays and transition events (e.g., transfers, holds, conferences, etc.). Animated display of multiple concurrent calls allows network administrators to easily and intuitively diagnose telephone network issues and more easily devise solutions, particularly where such display is provided in combination with concurrent measures of telephone network efficiency.