Anonymous Incident Reporting System with Automated Routing

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Solution Overview

Problem

Students are reluctant to report bullying incidents due to fear of becoming targets, and existing systems lack effective means for safe and anonymous reporting and tracking.

Innovation Solution

A system and method for reporting incidents using a processor and memory to receive and route incident data to appropriate organizations, allowing anonymous reporting and tracking through devices like smartphones, with features for uploading media, scheduling appointments, and making emergency calls, ensuring user anonymity and secure communication.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If students report bullying incidents through traditional means, then school officials can receive incident information, but students face risk of becoming targets and are reluctant to report

Engineering Contradiction:

Improvesafety of reporting studentsVSAvoidwillingness of students to report

Core Design Contradiction:

ReliabilityVSEase of operation

Solution Approach 1:

The patent introduces an anonymous reporting system that acts as an intermediary between students and school officials. The system allows students to submit incident reports without revealing their identity, using features like anonymous submission options and automated routing that prevent traceability to the reporter. This mediator protects students from retaliation while still enabling effective communication of incidents to authorities.

Inventive Principle:

Principle #24Intermediary (Mediator)

2Reliability

If anonymous reporting is implemented, then student safety is improved, but tracking and follow-up of incidents becomes more difficult

Engineering Contradiction:

Improveprotection of student anonymityVSAvoidability to track incident reports

Core Design Contradiction:

ReliabilityVSLoss of information

Solution Approach 1:

The patent segments the reporting system into distinct functional components: anonymous submission interface, automated routing engine, and tracking database. The system separates the identity protection function from the incident tracking function by using automated routing based on incident characteristics rather than reporter identity. This allows the system to maintain anonymity while still effectively tracking and following up on incidents through their unique identifiers and routing paths.

Inventive Principle:

Principle #1Segmentation

3Adaptability or versatility

If multiple organizations are notified of incidents, then comprehensive response is improved, but system complexity increases

Engineering Contradiction:

Improveability to route to different organizationsVSAvoidcomplexity of routing system

Core Design Contradiction:

Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent uses parameter-based routing where incident characteristics (such as type of incident, location, severity) serve as parameters that automatically determine which organizations receive notifications. The system changes the routing parameters based on the incident data submitted, enabling flexible adaptation to different scenarios without requiring complex manual intervention. This parameter-driven approach simplifies the overall system architecture while maintaining the ability to notify multiple appropriate organizations.

Inventive Principle:

Principle #35Parameter changes

Data Source

PatentUS10341836B2System and method for reporting and tracking incidents

Publication Date: 2019.07.02 TIMELESS MEDICAL SYST

AI summary

There is provided a system and method for reporting incidents. Incident data indicative of the incident is received. At least one organization the incident is to be reported to is then determined from the incident data and the incident data is routed to the at least one organization.