API-Integrated User Feedback Recording for Live Broadcasts
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Solution Overview
Problem
Current technologies for incorporating user-recorded feedback into media broadcasts are inefficient, requiring manual handling and processing, and lack seamless integration with existing media systems.
Innovation Solution
A system that utilizes a recorded-media feedback system integrated through APIs, allowing public end-users to record and transmit user-generated media recordings directly into a media management system, which processes, formats, and delivers them to private end-users for timely incorporation into media shows.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If users manually record and send feedback through email or social media, then feedback can be collected, but the process requires multiple manual steps including opening applications, inserting files, and ensuring format compliance
Solution Approach 1:
The patent combines the media player and feedback recording functionality into a single integrated application. The feedback feature is merged with the media playback interface, allowing users to record feedback without leaving the media player or opening separate email/social media applications. This integration eliminates the need to manually switch between applications and insert files.
Solution Approach 2:
The system automatically handles feedback file management including recording, formatting, and transmission. The application provides self-service by automatically capturing feedback recordings, ensuring they meet format requirements, and transmitting them through the API without requiring users to manually configure file formats or open separate communication applications.
2Ease of operation
If users manually pause or mute media to record feedback, then feedback recording is possible, but the media playback is interrupted and requires manual control
Solution Approach 1:
The system performs preliminary actions by automatically pausing media playback before the user begins recording feedback. This preliminary pause is initiated by the system rather than requiring manual user action, ensuring that feedback recording can proceed without interference from ongoing media audio while the user focuses on providing feedback.
Solution Approach 2:
The system provides automatic feedback control by monitoring the feedback recording state and automatically resuming media playback after the user completes their recording. This creates a closed-loop system where the media player responds to the user's feedback recording action by automatically managing playback state transitions.
3Reliability
If feedback messages are placed in delivery queues like email inboxes, then feedback can be stored, but the recipient must manually retrieve and process them using separate applications
Solution Approach 1:
The patent introduces an API as an intermediary between the feedback sender and recipient. This API automatically receives feedback recordings, transmits them to the designated recipient, and integrates with the recipient's media management system. The API acts as a mediator that eliminates the need for manual retrieval from email inboxes and automatic formatting, thereby improving processing efficiency while maintaining reliable delivery.
Solution Approach 2:
The system replaces the manual mechanical process of retrieving and processing feedback with an automated electronic system. The API automatically handles feedback transmission, formatting, and delivery integration without requiring the recipient to manually open email applications or separate media viewers, thereby substituting automated electronic processing for manual operations.
4Manufacturing precision
If hosts manually review and incorporate user feedback, then feedback can be evaluated, but significant human effort and time are required
Solution Approach 1:
The API serves as an intermediary that automatically prepares feedback for host review by handling formatting, transmission, and integration with the media management system. This intermediary processing reduces the manual effort required by hosts while maintaining the quality of feedback evaluation, as the API ensures feedback is properly formatted and delivered before host review.
Solution Approach 2:
The system performs preliminary processing of feedback including automatic formatting, validation, and transmission before it reaches the host for review. This preliminary action by the API reduces the time and effort required by hosts to process feedback, as the feedback arrives in a ready-to-review state rather than requiring manual setup and formatting.
Data Source
AI summary
A processing system receives a user-generated media recording, and metadata associated with the user-generated feedback, from a first device. The user-generated media recording is a recording of the public end-user captured during a live media broadcast using a public-user interface on the first device. The metadata includes information linking the user-generated media recording to the live media broadcast. The system stores the user-generated media recording and the first metadata in one or more storage devices, and transmits a version of the user-generated media recording and at least a portion of the first metadata to a private-user interface on a second device. The private-user interface is configured to receive input from a private end-user selecting the version of the user-generated media recording for broadcast during the same live media broadcast during which the user-generated media recording was created.