Automated Application Installation for Device Management
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Solution Overview
Problem
Existing device management systems face inefficiencies in installation processing due to varying application and setting value requirements across different customer organizations, necessitating manual selection and installation of applications and settings on multiple devices, which is time-consuming and labor-intensive.
Innovation Solution
An information processing apparatus and system that automatically determines and installs necessary applications and settings on devices based on service usage status, utilizing an installation management server to acquire and execute installation data, and requests registration to a device management server using a registration key, thereby streamlining the installation process.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If manual installation processing is performed on multiple devices, then installation can be completed, but installation time and labor cost increase significantly
Solution Approach 1:
The patent applies preliminary action by pre-generating installation data that includes identification information matching customer organizations and their associated applications. This preparation is done before actual device installation, allowing the installation process to simply match and execute pre-configured data rather than manually selecting and installing each application on every device.
Solution Approach 2:
The patent uses copying by creating installation data that can be replicated across multiple devices. The same installation data package, containing identification information and associated applications, can be copied and applied to multiple devices belonging to the same customer organization, eliminating the need to manually configure each device individually.
2Reliability
If manual selection and installation of applications is performed, then correct applications can be installed, but installation complexity and labor intensity increase
Solution Approach 1:
The patent implements self-service by enabling the installation system to automatically determine which applications should be installed based on matching identification information in the installation data with device information. The system autonomously performs the selection and installation process without requiring human workers to manually choose applications, thereby maintaining accuracy while reducing complexity.
Solution Approach 2:
The patent uses feedback mechanisms where the installation system continuously monitors and determines whether installation is complete by checking if all necessary applications have been successfully installed based on the installation data. This automated feedback loop ensures correct installation without manual verification, reducing both complexity and potential for error.
3Adaptability or versatility
If installation data is customized for each customer organization, then service-specific applications can be installed, but data management complexity increases
Solution Approach 1:
The patent applies universality by designing installation data with a standardized structure that includes identification information capable of matching multiple customer organizations. A single installation data template can serve multiple organizations by using the identification information field to differentiate between them, allowing the same data structure to be universally applied across different services and customers without creating separate custom data for each organization.
Data Source
AI summary
The present information on processing apparatus accepts identification information that identifies a predetermined group of a customer organization; acquire from an installation management server, installation data related to the accepted identification information; execute the installation processing of the information processing apparatus in accordance with the acquired installation data; and, in a case where a registration key for the device management server that manages the information processing apparatus within a network is included in the installation data, when the installation processing is ended, requests registration of the information processing apparatus to the device management server using the registration key.