Application Registration Support Using Registered App Lists
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Solution Overview
Problem
Existing systems fail to support user registration for new applications, leading to increased steps and abandonment during the registration process.
Innovation Solution
An information processing system that displays a list of user-registered applications, allowing users to select cooperation applications for seamless registration, reducing the number of steps and supporting user registration of new applications.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If the system only supports login using existing application accounts, then login functionality is achieved, but user registration for new applications is not supported
Solution Approach 1:
The system performs preliminary actions by obtaining and storing registration information of user-registered applications before the user needs to register for a new application. This allows the system to present relevant registered applications as support information during the registration process, reducing the number of steps required.
Solution Approach 2:
The system introduces an intermediary mechanism that presents registration information of user-registered applications as support information during the user registration process. This intermediary presentation helps users make informed decisions and complete registration more efficiently.
2Adaptability or versatility
If the number of steps in user registration increases, then comprehensive service coverage is achieved, but user completion rate decreases
Solution Approach 1:
The system extracts and utilizes registration information from user-registered applications as support information. By taking out relevant registration data from the user's application history, the system reduces the cognitive load and steps required for new registration while maintaining comprehensive service coverage.
Solution Approach 2:
The system implements feedback by presenting registration information of previously registered applications to the user during the registration process. This feedback mechanism helps users understand their existing registrations and makes the new registration process more transparent and manageable.
Data Source
Figure 1
Figure 2
Figure 3A~3B
AI summary
An information processing apparatus includes: an obtaining unit (302) which obtains list information of an application for which a user has registered; and a display unit (303) which displays a content indicating the list information as support information for supporting user registration of a new application for which the user has not registered.