Appliance Failure Prediction Control With Delayed Maintenance Scheduling

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Solution Overview

Problem

Current home network systems lack an efficient method to predict and manage appliance failures, leading to unscheduled maintenance and increased costs, as they do not effectively consider user patterns and schedules in delaying or fixing predicted failures.

Innovation Solution

A method and apparatus that utilize AI-driven systems to receive prediction information about appliance failures, obtain repair service schedules, request maintenance information to delay failures, and control appliances to maintain normal operation, allowing for concurrent repair of multiple failures during a single visit.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If AI-driven failure prediction is implemented, then reliability of appliance maintenance is improved, but device complexity increases

Engineering Contradiction:
Improveappliance maintenance reliabilityVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent introduces an AI server as an intermediary component that handles the complex failure prediction and maintenance scheduling tasks. The appliance itself remains relatively simple, while the AI server performs the sophisticated analysis of operation data, generates failure predictions, and determines optimal maintenance schedules. This distributes the complexity from the appliance to the external AI service.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system enables self-service maintenance scheduling where the AI-driven system automatically analyzes appliance operation data, predicts potential failures, and schedules maintenance activities without requiring constant human intervention. The appliance monitors its own operational parameters and triggers maintenance requests based on predicted failure risks.

Inventive Principle:
Principle #25Self-service

2Loss of time

If maintenance is delayed to align with repair service schedules, then loss of time for repair services is reduced, but reliability of appliance operation deteriorates

Engineering Contradiction:
Improverepair service timeVSAvoidappliance operation reliability
Core Design Contradiction:
Loss of timeVSReliability

Solution Approach 1:

The system performs preliminary failure prediction by analyzing appliance operation data before actual failures occur. The AI server processes operation data to identify potential failure patterns and schedules maintenance activities in advance, allowing repairs to be performed during planned service windows rather than after failures occur, thus reducing unplanned downtime.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The maintenance scheduling is dynamic rather than static. The system continuously monitors appliance operation data and adjusts maintenance schedules based on real-time failure predictions. If the predicted failure risk changes or repair service availability changes, the schedule is automatically updated to optimize both reliability and time efficiency.

Inventive Principle:
Principle #15Dynamics

3Productivity

If multiple repairs are performed concurrently, then productivity of repair services is improved, but device complexity increases

Engineering Contradiction:
Improverepair service efficiencyVSAvoidcoordination complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The patent merges multiple repair activities into coordinated service visits. The AI server analyzes multiple appliance failures and schedules them to occur during the same service window, allowing repair technicians to service multiple appliances in one visit. This consolidates what would otherwise be separate repair events into a single productive intervention.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The repair service system is designed with multi-functionality to handle diverse appliance types and failure modes within a single service framework. The AI server can predict failures across different appliance categories and coordinate comprehensive repair activities that address multiple issues simultaneously, making the repair service more versatile and efficient.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentEP3669499B1Method and apparatus for controlling appliance based on failure prediction
Publication Date: 2023.10.25 SAMSUNG ELECTRONICS CO LTD
  • EP3669499B1 patent drawingFigure 1~3
  • EP3669499B1 patent drawingFigure 4~5
  • EP3669499B1 patent drawingFigure 6

AI summary

The disclosure provides a method of an appliance, including receiving prediction information indicating a predicted failure of the appliance, obtaining a schedule for which use of a repair service for repairing the predicted failure based on the prediction information is available, transmitting a signal for requesting maintenance information used to delay the predicted failure and maintain a normal operation of the appliance if the obtained schedule is after a predicted failure time point indicated by the prediction information, receiving the maintenance information, and operating based on the maintenance information.