Home Appliance Trouble Diagnosis Using Server-Learned Detection Patterns

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Solution Overview

Problem

Existing systems lack an efficient method for diagnosing troubles in home appliances, leading to user inconvenience and potential equipment failures.

Innovation Solution

A data learning server is employed to generate and update a learning model using production and operation information from home appliances, enabling the estimation of trouble items and detection patterns, which are then communicated to external devices for user notification and appliance control.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If a learning model is generated and updated using production and operation information, then trouble diagnosis accuracy is improved, but device complexity increases

Engineering Contradiction:
Improvetrouble diagnosis accuracyVSAvoidsystem complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

A data learning server is introduced as an intermediary component between home appliances and users. This server collects production information and operation information, generates learning models through machine learning algorithms, and provides trouble diagnosis services. By placing the complex learning model generation and update operations on a centralized server rather than in individual appliances, the system achieves high diagnostic accuracy while keeping individual device complexity low.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Reliability

If operation information is continuously collected and analyzed, then trouble detection capability is improved, but loss of time for data processing increases

Engineering Contradiction:
Improvetrouble detection capabilityVSAvoiddata processing time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The data learning server continuously collects and stores operation information from home appliances in advance, and pre-generates learning models using this accumulated data. When a trouble diagnosis is needed, the system can quickly query pre-processed information and apply existing learning models, avoiding time-consuming data collection and model generation at the moment of diagnosis. This preliminary preparation significantly reduces data processing time while maintaining high trouble detection capability.

Inventive Principle:
Principle #10Preliminary action

3Measurement precision

If a learning model is used to estimate trouble items, then diagnostic precision is improved, but ease of operation decreases

Engineering Contradiction:
Improvediagnostic precisionVSAvoiduser operation simplicity
Core Design Contradiction:
Measurement precisionVSEase of operation

Solution Approach 1:

The system implements automated trouble diagnosis where the data learning server independently collects operation information, generates learning models, estimates trouble items, and provides diagnosis results without requiring user intervention in the complex processes. Users simply need to interact with a simple interface to request diagnosis and receive results, while the system handles all complex operations automatically. This self-service approach maintains high diagnostic precision while preserving ease of operation for users.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS11405231B2Data learning server, and method for generating and using learning model thereof
Publication Date: 2022.08.02 SAMSUNG ELECTRONICS CO LTD
  • US11405231B2 patent drawing
  • US11405231B2 patent drawing
  • US11405231B2 patent drawing

AI summary

Disclosed is a data learning server according to an embodiment. The data learning server includes a communicator configured to be communicable with an external device, a learning data acquisition unit configured to acquire production information of a home appliance and operation information using the communicator, a model learning unit configured to generate or update a learning model using the product information and the operation information, and a storage configured to store a learning model trained to estimate a new trouble detection pattern related to the trouble item as a result of the generating or updating learning model. Various embodiments are available.The data learning server may estimate a new trouble detection pattern related to a trouble of a home appliance using rule-based or AI algorithm. When estimating a region of interest using the AI algorithm, the data learning server may use machine learning, neural network, or deep learning algorithm.