AR Glasses for Remote 5G Network Issue Resolution
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Solution Overview
Problem
Existing 5G wireless telecommunication networks face challenges in resolving issues quickly and efficiently due to the lack of real-time visibility and expertise, especially when support personnel are not physically close to high-speed internet connections, leading to delays in restoring critical infrastructure.
Innovation Solution
A system utilizing augmented reality (AR) and virtual reality (VR) devices enables operators to remotely support the network by providing real-time insights and collaboration tools, allowing operators to access necessary applications and tools via a 5G network, even when not physically near high-speed internet, using biometric authentication, virtual collaboration rooms, and machine learning for issue recognition and resolution.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If support personnel are physically close to high-speed internet connections, then access to applications and tools is improved, but mobility and availability anywhere are worsened
Solution Approach 1:
The patent creates a virtual copy of the physical network infrastructure and tools through AR/VR interfaces. Operators can access applications, data centers, and network tools remotely via holographic projections and augmented reality overlays, eliminating the need for physical proximity to high-speed internet connections while maintaining full functionality.
Solution Approach 2:
The patent introduces AR/VR devices as intermediary tools between operators and the network infrastructure. These devices serve as mediators that transmit and display network information, applications, and tools in an immersive format, allowing operators to work from any location without direct physical connection to the network infrastructure.
2Ease of operation
If operators use traditional communication methods (phone or text), then simplicity is maintained, but information delivery speed and depth are worsened
Solution Approach 1:
The patent transitions communication from two-dimensional text-based interfaces to three-dimensional immersive AR/VR environments. Operators can view network metrics, receive real-time alerts, and access detailed information through spatial displays and holographic projections, enabling faster and more comprehensive information delivery while maintaining ease of interaction through natural gestures and voice commands.
3Adaptability or versatility
If operators work remotely without physical hardware, then mobility is improved, but access to real-time metrics and KPIs is worsened
Solution Approach 1:
The patent replaces physical hardware access with digital and holographic representations. Instead of requiring operators to physically access servers and network equipment to view metrics and KPIs, the system uses AR/VR technology to project real-time data visualizations, network topologies, and performance metrics in the operator's field of view, maintaining full data accessibility while enabling remote work.
Data Source
AI summary
The system receives an indication of an issue associated with a wireless telecommunication network and an indication of an operator capable of resolving the issue. The system sends a notification to an AR/VR device associated with the operator. The notification indicates the issue and prompts the operator to join a virtual collaboration room. The system receives a request to join the virtual collaboration room from the operator based on a gesture or a voice command detected by the AR/VR device. The system creates the virtual collaboration room, via a 5G wireless telecommunication network, including a screen shared among multiple operators. The system records operations performed in the virtual collaboration room until a resolution to the issue has been determined.