AR Servicing System with Snapshot 3D Model Generation

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Solution Overview

Problem

Existing information handling systems face challenges in presenting animated content for servicing, as generic animated content often fails to match the actual system components and user viewpoints, leading to delays and complications during servicing operations.

Innovation Solution

The system generates a 3D model of the information handling system using an augmented reality device, allowing users to capture and display animated content relative to the system's components, enabling a composite view that can be rotated, zoomed, or modified for better understanding, and stores snapshots of the system's states for comparison.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If generic animated content is used for servicing, then the content can be presented, but it fails to match actual system components and user viewpoints causing delays

Engineering Contradiction:
Improveservicing operation efficiencyVSAvoidtime delay during servicing
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The system creates a 3D digital copy of the actual physical system components and uses this copy to generate customized animated content. The 3D model is captured using an augmented reality device and processed to create an accurate representation that matches the real system's configuration, allowing animated content to precisely reflect actual components rather than using generic templates

Inventive Principle:
Principle #26Copying

Solution Approach 2:

The system dynamically generates animated content based on the captured 3D model and user viewpoint. The animated content adapts to match the actual system configuration and user perspective in real-time, rather than using static generic content. The system can update the 3D model and regenerate animated content as needed during the servicing process

Inventive Principle:
Principle #15Dynamics

2Measurement precision

If a 3D model is generated from captured information, then accurate user-specific views are achieved, but system complexity increases

Engineering Contradiction:
Improveaccuracy of system representationVSAvoidsystem complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The system introduces an intermediary processing layer between the physical system and the user interface. An augmented reality device captures information about the physical system, which is then processed to generate a 3D model. This intermediary 3D model serves as a bridge that translates physical system states into accurate digital representations for customized animated content

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The 3D modeling system serves multiple functions: it captures the physical system state, generates accurate representations, creates customized animated content, and stores snapshots for comparison. This multi-functional approach consolidates several operations into a single integrated system rather than requiring separate specialized systems for each function

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS11164396B2Servicing system with snapshot function
Publication Date: 2021.11.02 DELL PROD LP
  • US11164396B2 patent drawing
  • US11164396B2 patent drawing
  • US11164396B2 patent drawing

AI summary

A system, method, and computer-readable medium for servicing a system, comprising: displaying animated content relative to the system; determining a snapshot function has been initiated; sending a request to a user of an augmented reality device with a camera to move the augmented reality device relative to the system; capturing information about components in the system and a configuration of the system; generating a three dimensional (3D) model of the system based on the captured information; and displaying a composite view of the model or an overlay based on the model and animated content related to a component.