AR Task Support System with AI and Expert Network
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Users often face difficulties in finding accurate and task-specific information for completing tasks, as existing online resources may provide incomplete, incorrect, or irrelevant information, and lack real-time expert assistance.
Innovation Solution
A system that utilizes augmented reality and AI to provide users with tailored task completion instructions by accessing a crowd-sourced database, allowing users to connect with remote experts through computing devices capable of capturing and transmitting audio and video information, enabling real-time assistance and feedback.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If users search for task information on online resources, then information accessibility is improved, but information accuracy and task-specific relevance deteriorate
Solution Approach 1:
The patent introduces an intermediary system consisting of a mobile device, instructional system, and expert network that mediates between users and online resources. The system captures images of components, retrieves relevant instructions from a database, and connects users with experts who can verify and provide task-specific information, thereby ensuring both accessibility and accuracy of information.
Solution Approach 2:
The patent replaces manual information verification and expert consultation with an automated system that uses image recognition, database searching, and algorithmic matching to provide accurate task-specific instructions. The system automatically processes captured images, retrieves relevant information, and presents tailored instructions without requiring users to manually search and verify online resources.
2Reliability
If users hire experts for task assistance, then information accuracy is improved, but time consumption and cost increase
Solution Approach 1:
The patent implements a tiered assistance system where users first receive automated instructions from the database for common tasks. If the task is straightforward, the automated system provides sufficient guidance without requiring expert involvement. Experts are only engaged when the automated system cannot resolve the issue or when the task requires specialized knowledge, thereby reducing overall time consumption while maintaining accuracy when needed.
Solution Approach 2:
The system enables users to independently complete tasks by providing them with tailored instructions based on captured images and database searches. The automated instructional system allows users to self-diagnose and self-repair issues without immediately requiring expert intervention, thereby reducing time consumption and cost while maintaining information accuracy through the structured database of verified procedures.
3Quantity of substance
If comprehensive online resources are provided, then information coverage is improved, but information relevance to specific tasks deteriorates
Solution Approach 1:
The patent applies local quality by providing customized information tailored to each specific task and component. The system analyzes captured images to identify the specific component and task context, then retrieves only the relevant instructions from the comprehensive database. This ensures that users receive information that is both broadly comprehensive (drawn from extensive databases) and locally relevant (specific to their particular task and component).
Solution Approach 2:
The system dynamically changes the parameters of information delivery based on the specific task context. By analyzing image data, task type, and user needs, the system adjusts the level of detail, technical depth, and format of instructions provided. This allows the same comprehensive database to adapt its output to match the specific requirements of each task, ensuring high relevance while maintaining broad coverage capabilities.
4Manufacturing precision
If real-time expert assistance is provided through AR, then task completion accuracy is improved, but system complexity increases
Solution Approach 1:
The patent implements a multi-functional system where the mobile device serves multiple purposes: capturing component images, displaying instructional content, providing augmented reality overlays, and facilitating video communication with experts. The instructional system also performs multiple functions including database searching, image analysis, instruction generation, and expert matching. This universal approach consolidates what could be separate complex systems into integrated platforms, reducing overall system complexity while maintaining task completion accuracy.
Data Source
AI summary
The present invention relates to a system that utilizes augmented reality and artificial intelligence to provide users with expert-sourced information and real-time assistance for completing various tasks comprising: a first computer device in communications with a data storage system; a set of computer readable instructions that when processed by the computer device is adapted to: receive a query representing a task for which instructions are desired; retrieve from the data storage system information according to the query; produce instructions according to the information retrieved; format the instructions to allow the instructions to be displayed on an augmented reality device; and transmit the instructions to a second computing device.