AR Token Activation via Optical Recognition
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Solution Overview
Problem
Existing methods for activating physical tokens, such as credit or debit cards, often require users to call a call center or use interactive voice response systems, which can be cumbersome and less intuitive, especially when activation is needed before first use to prevent token interception.
Innovation Solution
A computing device with a processor, image capture module, and display module is used to create an augmented reality environment where the physical token is displayed with a graphical user interface control, allowing users to initiate activation by interacting with the control, eliminating the need for phone calls or manual information entry.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If traditional call center or IVR activation methods are used, then token security is ensured through verification processes, but user convenience and activation speed deteriorate due to manual information entry and phone calls
Solution Approach 1:
The patent replaces manual mechanical operations (phone calls, keyboard entry, voice responses) with an optical recognition system. The camera captures an image of the token, and optical character recognition automatically extracts the token number and verification digits, eliminating the need for users to manually transcribe or verbally provide information while maintaining security verification.
Solution Approach 2:
The system enables self-service activation by allowing users to capture an image of the token with their device camera. The system automatically processes the image, extracts necessary information, and completes the activation without requiring human agents or complex interactive voice response systems, thereby improving convenience while maintaining security through automated verification.
2Measurement precision
If manual information entry is required for activation, then verification accuracy is maintained, but activation time and user effort increase
Solution Approach 1:
The patent substitutes manual information entry with automated optical character recognition. The camera captures the token image, and software automatically extracts the token number and verification digits with high accuracy, eliminating transcription errors and significantly reducing the time required for verification while maintaining precision through automated image processing algorithms.
Solution Approach 2:
The system performs preliminary action by capturing the token image before activation processing begins. The optical recognition and information extraction occur automatically in the background, preparing all necessary verification data in advance, which accelerates the overall activation process while ensuring accuracy through pre-processed verification information.
3Reliability
If phone calls and interactive voice response are used, then security verification is achieved, but system complexity and user burden increase
Solution Approach 1:
The patent extracts the essential verification function from complex communication systems (phone calls, IVR) and implements it through a simplified camera-based interface. The system extracts only the necessary token information from an image, eliminating the need for voice recognition, telephone network infrastructure, and complex authentication protocols, thereby reducing system complexity while maintaining security verification through streamlined automated processing.
Data Source
AI summary
A computer-implemented method allows initiating activation in augmented reality of an un-activated physical token. The method includes displaying an augmented reality version of an environment including the physical token. Displaying the augmented reality version of the environment includes capturing an image of a portion of the environment including the physical token; presenting a display of augmented reality corresponding to the portion of the environment by compositing the image of the portion of the environment with a graphical, interactive user interface control, the user interface control positioned in a defined position in augmented reality relative to the physical token. The method further includes, responsive to receipt of input corresponding to an interaction with the user interface control, initiating activation of the physical token. Related computer systems and computer-readable media are also disclosed.