Virtual Assistance Agents in Augmented Reality Surveillance
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Solution Overview
Problem
Incidents in public spaces, such as car accidents or infractions, often require timely intervention from law enforcement or emergency responders, but the time it takes for them to arrive can impact the severity of damages, and existing technologies lack efficient means to remotely assist or monitor these situations effectively.
Innovation Solution
A computer-implemented method and system that generates virtual assistance by analyzing sensor data from surveillance systems to create a virtual environment, integrating a virtual assistance agent associated with authorities, allowing real-time guidance and instruction to be provided to both pedestrians and autonomous vehicles through volumetric and augmented reality displays.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of time
If physical responders (law enforcement, emergency services) are dispatched to incident locations, then direct assistance and control can be provided, but response time is delayed and cannot be reduced
Solution Approach 1:
The patent creates virtual copies of physical responders (law enforcement officers, emergency services personnel) that can be deployed instantly to incident locations through augmented reality displays. These virtual agents replicate the functions of physical responders without the constraints of physical travel time, enabling immediate assistance while maintaining operational effectiveness.
Solution Approach 2:
The patent introduces virtual agents as intermediaries between incident locations and physical responders. These virtual agents can be deployed immediately to provide initial assistance, coordinate with arriving physical responders, and manage the incident scene until physical personnel arrive, thereby reducing the critical response time gap.
2Ease of operation
If traditional surveillance systems are used to monitor public spaces, then incident detection is possible, but real-time intervention and guidance capability is insufficient
Solution Approach 1:
The patent replaces traditional mechanical surveillance systems with augmented reality-based virtual agents that can actively intervene in incidents. These virtual agents provide real-time guidance and instructions to pedestrians and autonomous vehicles, transforming passive monitoring into active intervention while maintaining continuous situational awareness.
Solution Approach 2:
The patent implements feedback loops where virtual agents continuously receive incident information from surveillance systems, process this information, and provide real-time guidance back to the environment. This closed-loop system ensures that incident response information is immediately acted upon, eliminating delays in information utilization.
3Productivity
If virtual assistance agents are deployed in augmented reality environments, then immediate guidance can be provided, but system complexity increases
Solution Approach 1:
The patent designs virtual assistance agents with multi-functionality, enabling them to perform various roles (law enforcement, emergency services, information provision) within a single unified system. This universal approach allows one virtual agent framework to handle multiple incident types and provide diverse assistance functions, improving productivity without proportionally increasing system complexity.
Data Source
AI summary
Techniques are described with respect to a system, method, and computer product for generating virtual assistance. An associated method includes generating virtual assistance includes receiving a plurality of sensor data associated with a surveillance system; generating a virtual environment based on an analysis of the plurality of sensor data; and inserting an augmented reality-based assistance agent associated with an authority communicatively coupled to the surveillance system into the virtual environment.