Augmented Reality Virtual Banker for Financial Documents

Resolve Bottlenecks,
Find Innovative SolutionsGenerate Solutions

Solution Overview

Problem

Existing methods for interacting with financial documents, such as banking statements, lack the ability to provide enhanced and personalized information in a user-friendly and interactive manner, limiting the utility of augmented reality in financial management.

Innovation Solution

An augmented reality electronic device that can view financial documents, identify keywords, associate them with customer information, and receive customized content from a server, displaying actionable items and additional information based on user input, enhancing the financial management experience through virtual banking capabilities.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If traditional methods for viewing financial documents are used, then the documents can be viewed, but enhanced and personalized information cannot be provided

Engineering Contradiction:

Improvefinancial informationVSAvoidpersonalization capability

Core Design Contradiction:

Loss of informationVSAdaptability or versatility

Solution Approach 1:

An augmented reality system acts as an intermediary between the financial document and the user, capturing images of the document, processing the visual information to extract financial data, and overlaying enhanced personalized content including graphs, charts, and actionable recommendations on the AR display device

Inventive Principle:

Principle #24Intermediary (Mediator)

Solution Approach 2:

The system transitions from traditional two-dimensional document viewing to three-dimensional augmented reality display, allowing financial information to be presented in multiple dimensions with overlays of graphs, charts, and actionable items that provide enhanced context and personalization

Inventive Principle:

Principle #17Another dimension (Dimensionality change)

2Loss of information

If augmented reality technology is implemented, then enhanced information can be displayed, but the system complexity increases

Engineering Contradiction:

Improvefinancial informationVSAvoidsystem complexity

Core Design Contradiction:

Loss of informationVSDevice complexity

Solution Approach 1:

The augmented reality system integrates multiple functions including document capture, image processing, data extraction, content generation, and display in a single multi-functional platform, reducing the need for separate systems for each function

Inventive Principle:

Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system automatically captures images of financial documents, processes the visual information to extract relevant data, generates personalized content including graphs and charts, and displays the enhanced information without requiring manual intervention for each step

Inventive Principle:

Principle #25Self-service

3Measurement precision

If manual analysis of financial documents is performed, then detailed review is possible, but time consumption increases

Engineering Contradiction:

Improvefinancial analysis accuracyVSAvoidanalysis time

Core Design Contradiction:

Measurement precisionVSLoss of time

Solution Approach 1:

The system replaces manual mechanical analysis with automated image processing and optical character recognition technology, capturing images of the financial document and automatically extracting data including transaction amounts, dates, and categories without human intervention

Inventive Principle:

Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The system provides continuous real-time processing and display of financial information as the user views the document through the AR device, eliminating the discontinuous back-and-forth between manual analysis and information retrieval

Inventive Principle:

Principle #20Continuity of useful action

4Ease of operation

If basic document viewing is provided, then simplicity is maintained, but user engagement and literacy improvement are limited

Engineering Contradiction:

Improveuser interface simplicityVSAvoidfinancial management efficiency

Core Design Contradiction:

Ease of operationVSProductivity

Solution Approach 1:

The system enhances specific areas of the financial document with targeted information overlays, placing graphs, charts, and actionable items at relevant locations corresponding to the sections being viewed, maintaining simplicity while providing localized enhancement

Inventive Principle:

Principle #3Local quality

Data Source

PatentUS10078867B1Augmented reality virtual banker

Publication Date: 2018.09.18 WELLS FARGO BANK NA

AI summary

A method implemented on an augmented reality electronic device includes viewing at least a portion of a financial document with the augmented reality electronic device. One or more words or phrases in a section of the financial document are identified using the augmented reality electronic device. A customer associated with the financial document is identified. An indication of the one or more words or phrases and an identification of the customer are sent to a server computer. Customized content is received from the server computer based on the one or more words or phrases and the identification of the customer. The customized content is displayed on the augmented reality electronic device.