Articulating POS Display Assembly for Merchant-Customer Ergonomics

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Solution Overview

Problem

Point-of-sale (POS) systems require multiple interfaces for merchant-customer interaction, leading to complex architectures and ergonomic challenges in transaction processing.

Innovation Solution

An articulating POS display assembly with a base and pivotally attached arms allows the display to rotate from a merchant-facing position to a customer-facing position, simplifying the architecture and enhancing ergonomics through adjustable and pivotable attachments.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If multiple displays are used for merchant-customer interaction, then communication between different interfaces is improved, but device complexity increases

Engineering Contradiction:

Improvemerchant-customer interaction capabilityVSAvoidsystem architecture complexity

Core Design Contradiction:

Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent combines merchant-facing and customer-facing display functions into a single physical display device. The display can be rotated or articulated to face different directions, allowing one device to perform multiple functions that previously required separate displays, thereby reducing system complexity while maintaining full interaction capability.

Inventive Principle:

Principle #5Merging (Combining)

Solution Approach 2:

The single display device is designed with universal functionality to serve both merchant and customer interfaces. Through articulation mechanisms, the same display can be positioned to present different information to different users, making one device perform the role of multiple specialized devices.

Inventive Principle:

Principle #6Universality (Multi-functionality)

2Ease of operation

If multiple displays are positioned for different users, then ergonomic positioning is improved, but device complexity increases

Engineering Contradiction:

Improveergonomic positioningVSAvoidnumber of display components

Core Design Contradiction:

Ease of operationVSDevice complexity

Solution Approach 1:

The display incorporates dynamic positioning capabilities through articulation joints and rotation mechanisms. Instead of having multiple fixed displays positioned for different users, a single display can dynamically change its orientation and position to accommodate different ergonomic requirements for merchants and customers during transactions.

Inventive Principle:

Principle #15Dynamics

Data Source

PatentUS9913550B2Systems and methods for providing articulating point-of-sale apparatuses or devices

Publication Date: 2018.03.13 FIRST DATA CORP

AI summary

Embodiments of the disclosure can include systems and methods for providing articulating point-of-sale (POS) apparatuses or devices, such as displays. In one embodiment, an articulating point-of-sale (PUS) display assembly may include a base and a movable arm attached to the base. The movable arm may be configured to move from a first position to a second position with respect to the base. The assembly may further include a pivotable display device attached to the movable arm. The pivotable display device may be configured to pivot from a third position to a fourth position with respect to the movable arm. The assembly may also include an arm joint attaching the movable arm to the base, and a pivot joint attaching the pivotable display device to the movable arm.