Adaptive Service Intelligence for Network Performance Visualization

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Solution Overview

Problem

Complex communication networks pose challenges in detecting and troubleshooting performance issues due to their increasing complexity, with some issues being self-corrected before operators are aware and others being difficult to parse from the vast amount of collected data.

Innovation Solution

The implementation of Adaptive Service Intelligence (ASI) data sets and service relationship models to analyze performance metrics, generate graphical user interfaces, and provide an aggregated view of service member performance, allowing for efficient visualization and troubleshooting of network service analytics.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If network complexity increases to support more services, then service capability improves, but performance issue detection becomes more difficult

Engineering Contradiction:
Improveservice capabilityVSAvoidperformance issue detection
Core Design Contradiction:
Adaptability or versatilityVSDifficulty of detecting and measuring

Solution Approach 1:

The patent introduces service relationship models as intermediary structures that mediate between complex network data and performance issues. These models organize service members and their relationships, enabling operators to trace performance problems through structured visual representations rather than navigating raw complex network data directly.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent segments the complex network into discrete service members and relationships within service relationship models. By dividing the network complexity into manageable components (service members, relationships, performance metrics), the system enables targeted analysis of specific performance issues without being overwhelmed by overall network complexity.

Inventive Principle:
Principle #1Segmentation

2Reliability

If data collection is comprehensive to capture all network events, then monitoring completeness improves, but data parsing becomes too difficult

Engineering Contradiction:
Improvemonitoring completenessVSAvoiddata parsing complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent extracts only the essential performance metrics and relationship data needed for analysis from the comprehensive collected network data. By taking out and focusing on specific performance metrics associated with service members and relationships, the system maintains monitoring completeness while reducing parsing complexity to manageable levels.

Inventive Principle:
Principle #2Taking out (Extraction)

3Loss of time

If network monitoring is continuous to detect issues early, then issue detection timeliness improves, but self-corrected issues are still missed

Engineering Contradiction:
Improveissue detection timelinessVSAvoidself-corrected issue information
Core Design Contradiction:
Loss of timeVSLoss of information

Solution Approach 1:

The patent implements preliminary action by continuously monitoring service performance metrics and maintaining service relationship models that capture performance history. This continuous monitoring with structured modeling enables the system to detect and record self-corrected issues before operators take action, preserving information about transient problems that would otherwise be lost.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS10439899B2Service summary view
Publication Date: 2019.10.08 NETSCOUT SYSTEMS INC
  • US10439899B2 patent drawing
  • US10439899B2 patent drawing
  • US10439899B2 patent drawing

AI summary

An Adaptive Service Intelligence (ASI) data set related to a monitored service is received from a plurality of interfaces. A service relationship model associated with a monitored service is determined. The service relationship model includes one or more service members. Performance of each of the service members is analyzed using the received ASI data set. Performance metrics are identified for each of the service members. The identified performance metrics are indicative of corresponding service member's performance. A graphical user interface displaying a graphical representation of the identified performance metrics is generated based on the analysis. The graphical representation provides an aggregated view indicative of performance of the service members.