Intelligent Assistant Model Adaptation via Human Feedback
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Solution Overview
Problem
Existing intelligent automated assistant systems rely on static training data and require manual correction for evolution, limiting their ability to adapt and improve in real-time, especially in dynamic human-machine interactions.
Innovation Solution
The system incorporates an interaction management module that infers user intent, receives feedback from human advisors, and adapts models based on this feedback, allowing for continuous learning and improvement by providing targeted corrections to internal decisions.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of manufacture
If static training data is used for model training, then system implementation is simpler, but system adaptability and continuous improvement capability deteriorate
Solution Approach 1:
The patent transforms the static training data approach into a dynamic system where models are continuously adapted through feedback loops. Human advisors provide corrections that are immediately incorporated into model updates, enabling the system to evolve from a fixed implementation to an adaptive learning system that improves over time without requiring complete retraining.
Solution Approach 2:
The patent implements a feedback mechanism where human advisors review and correct system responses. This feedback is then used to adapt and improve the underlying models. The feedback loop enables continuous system improvement by capturing expert knowledge and incorporating it into model updates, resolving the contradiction between implementation simplicity and adaptability.
2Device complexity
If manual correction and periodic retraining is used, then system complexity is reduced, but productivity and response time deteriorate
Solution Approach 1:
The patent applies preliminary action by having human advisors provide corrections in real-time during system operation. Rather than waiting for periodic retraining cycles, the feedback is captured and used to adapt models immediately or in near-real-time. This preliminary correction approach eliminates waiting periods and accelerates the improvement process while maintaining manageable system complexity.
Solution Approach 2:
The patent enables continuous learning by maintaining an ongoing feedback loop between human advisors and the system models. Instead of discontinuous periodic retraining, the system continuously incorporates new feedback to adapt models. This continuous action improves productivity by eliminating idle retraining periods while keeping system complexity manageable through incremental updates.
3Adaptability or versatility
If human feedback is incorporated in real-time, then system adaptability improves, but device complexity increases
Solution Approach 1:
The patent introduces human advisors as intermediaries between the system and the feedback loop. These advisors serve as a bridge that translates user interactions into actionable corrections for model adaptation. This intermediary layer simplifies the overall system architecture by externalizing the complex adaptation logic to human experts, allowing the automated system to remain relatively simple while still achieving high adaptability through the mediator's guidance.
Data Source
AI summary
The present invention relates to a method and apparatus for exploiting human feedback in an intelligent automated assistant. One embodiment of a method for conducting an interaction with a human user includes inferring an intent from data entered by the human user, formulating a response in accordance with the intent, receiving feedback from a human advisor in response to at least one of the inferring and the formulating, wherein the human advisor is a person other than the human user, and adapting at least one model used in at least one of the inferring and the formulating, wherein the adapting is based on the feedback.


