Multi-Modal Communication System for Asynchronous Message Conversion
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Solution Overview
Problem
Current communication tools lack the ability to seamlessly integrate synchronous and asynchronous communication across multiple modalities, such as video, speech, and text, limiting flexibility and accessibility for users who may not be available at the same time or place.
Innovation Solution
A method that converts and transmits communication messages across different modalities, allowing for the generation of synchronous messages from asynchronous ones and vice versa, enabling users to engage in text, voice, and video communication both synchronously and asynchronously, with features like text-to-speech conversion and message storage for later access.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Speed
If synchronous communication modes (video, voice) are used, then real-time interaction is improved, but user availability and accessibility deteriorate
Solution Approach 1:
The system dynamically adapts communication modalities based on user availability and context. Synchronous video/voice communication is used when both users are available, while asynchronous text communication is used when users are unavailable, creating a dynamic communication system that adjusts to real-time conditions
Solution Approach 2:
The communication system is designed to support multiple communication modalities (synchronous video, synchronous voice, asynchronous text) within a single platform, making it universally applicable to different user availability scenarios and eliminating the need for separate tools
2Adaptability or versatility
If asynchronous text-based communication is used, then user availability flexibility is improved, but real-time interaction capability deteriorates
Solution Approach 1:
The system merges asynchronous text-based communication with synchronous video/voice capabilities into a unified communication platform, allowing users to switch between modalities and combine them in a single conversation thread, thus gaining the flexibility of async communication while retaining real-time interaction options
3Adaptability or versatility
If multiple communication tools are used for different modalities, then communication versatility is improved, but system complexity deteriorates
Solution Approach 1:
The system consolidates multiple communication modalities (text messaging, voice calls, video calls, and their asynchronous variants) into a single unified platform, eliminating the need for separate applications and simplifying the user's communication toolkit while maintaining full versatility
Data Source
AI summary
Embodiments include receiving a first synchronous communication message in a first modality from a first user device. The method may further include generating a first asynchronous communication message in a second modality, based at least in part on the first synchronous communication message in the first modality, wherein the first modality differs from the second modality. The method may also include receiving a second asynchronous communication message in the second modality from a second user device. The method may further include generating a second asynchronous communication message in the first modality based at least in part on the second synchronous communication message in the second modality. The method may also include providing for display to the first user device, the second asynchronous message in the first modality. The method may further include providing for display to the second user device, the first asynchronous message in the second modality.