Beacon-Enabled ATM Access Control and Personalized Service
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Solution Overview
Problem
Existing ATMs lack advanced security and customer interaction features, such as personalized information delivery and efficient access control, especially in non-banking environments.
Innovation Solution
Integration of a beacon system with ATMs that communicates with customer electronic devices to facilitate secure access, personalized content delivery, and data collection, using a server to manage interactions and verify identities.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If a beacon system is integrated with the ATM to enable secure access control, then security is improved, but device complexity increases
Solution Approach 1:
The system divides the security functionality into separate components: a beacon that transmits identification signals, a server that verifies identities and manages access control logic, and the ATM that executes access decisions. This segmentation allows each component to be optimized independently while maintaining overall system security.
Solution Approach 2:
The beacon acts as an intermediary device that facilitates communication between the customer's electronic device and the ATM's access control system. The server serves as a central intermediary that coordinates verification and authorization, reducing the complexity burden on the ATM itself.
2Adaptability or versatility
If personalized information delivery is implemented based on customer identification, then customer experience is improved, but device complexity increases
Solution Approach 1:
The system performs preliminary identification and data retrieval actions before the customer interacts with the ATM. The beacon detects the customer's device, the server retrieves relevant customer data in advance, and personalized content is prepared before the customer arrives, enabling seamless personalized service without adding complexity to the ATM's core processing.
Solution Approach 2:
The system uses feedback from the beacon's detection of customer electronic devices to dynamically adjust the information delivered to different customers. The server continuously receives identification data, verifies identities, and adjusts content delivery based on customer profiles, enabling personalized experiences through a centralized feedback loop.
3Loss of information
If data collection and analysis capabilities are added to the ATM system, then customer management insights are improved, but device complexity increases
Solution Approach 1:
The patent extracts data collection, storage, and analysis functions from the ATM and places them in a centralized server. The ATM's role is reduced to executing access control and content delivery based on server-provided instructions, while the server handles the complex tasks of data collection from beacons, customer profile management, and analytical processing.
Solution Approach 2:
The server is designed as a universal platform that handles multiple functions: beacon signal verification, customer identification, data storage, analysis, and content generation. This multi-functional server consolidates what would otherwise require separate systems, reducing overall complexity while enabling comprehensive customer management capabilities.
Data Source
AI summary
An Automated Transaction Machine (ATM) is associated with a beacon. The beacon may communicate with an electronic device running a software application that is configured to detect the beacon. The software application may have a reaction based upon the detection of the beacon. The ATM or related systems may respond to data directly or indirectly from the software application to make a customization or take other action based there on.