Digital Image Capture for ATM Transaction Verification

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Solution Overview

Problem

Automated banking machines face limitations in image recording systems, including tape-based systems that require frequent changes, are prone to image loss, and have issues with camera blocking, lighting conditions, and inefficient storage and analysis of transaction data, leading to challenges in verifying transactions and authenticating documents.

Innovation Solution

A transaction record system that includes cameras, a computer with a server, and an electronic communications network for storing, analyzing, and remotely accessing image and transaction data, allowing for selective image capture, notification, and document verification, with features like motion detection and image compression to manage storage efficiently.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If tape-based recording systems are used to record images at automated banking machines, then images can be recorded and stored, but the tapes require frequent changes, are prone to image loss, and are costly to maintain for extended periods

Engineering Contradiction:
Improveimage recording reliabilityVSAvoidtime for tape maintenance and retrieval
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The patent replaces the mechanical tape-based recording system with an electronic digital imaging system. The camera captures images that are stored as digital data in memory, eliminating the need for physical tape reels, tape changing mechanisms, and manual tape handling. This substitution resolves the reliability issues and time losses associated with tape maintenance and retrieval.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The patent creates digital copies of the visual scene captured by the camera. Instead of recording continuous video on tape, the system captures discrete image frames and stores them as digital data. These digital copies can be retained indefinitely without degradation, eliminating the need for periodic tape replacement and the associated time losses.

Inventive Principle:
Principle #26Copying

2Loss of information

If cameras record continuously throughout every transaction, then complete image coverage is achieved, but the available tape supply is used up more quickly

Engineering Contradiction:
Improveimage capture completenessVSAvoidtape supply consumption
Core Design Contradiction:
Loss of informationVSLoss of substance

Solution Approach 1:

The patent implements periodic image capture at specific intervals during transactions rather than continuous recording. The camera captures images at key moments (e.g., when a customer approaches, during document verification, at transaction completion) and stores these discrete frames digitally. This periodic capture maintains information completeness while dramatically reducing storage consumption compared to continuous tape recording.

Inventive Principle:
Principle #19Periodic action

Solution Approach 2:

The patent employs dynamic image capture triggered by detected events or conditions. The camera activates based on motion detection, customer presence, or specific transaction milestones, adapting the recording rate to the actual needs of each transaction. This dynamic approach ensures complete coverage of important moments while minimizing unnecessary storage usage.

Inventive Principle:
Principle #15Dynamics

3Loss of substance

If a single image is recorded during a transaction, then tape supply is conserved, but the image may coincide with a time when the customer is not facing the camera, rendering it of no value

Engineering Contradiction:
Improvetape supply conservationVSAvoidimage usability
Core Design Contradiction:
Loss of substanceVSLoss of information

Solution Approach 1:

The patent captures multiple images in sequence before, during, and after key transaction events. By taking preliminary images showing customer approach and positioning, then capturing the main transaction moment, and finally capturing post-transaction scenes, the system ensures that at least one usable image is obtained without requiring continuous recording. This multi-stage capture approach guarantees image usability while conserving storage resources.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent uses feedback from motion detection sensors and transaction status signals to determine when to capture images. The system monitors customer movement and transaction progression, triggering image capture only when meaningful scenes are detected. This feedback-driven approach ensures that stored images are always usable while minimizing the number of images required, thus conserving digital storage space.

Inventive Principle:
Principle #23Feedback

4Reliability

If tapes are maintained for substantial periods for transaction verification, then customer claims can be investigated, but locating and retrieving tapes is inconvenient and costly

Engineering Contradiction:
Improvetransaction verification capabilityVSAvoidtape retrieval convenience
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The patent replaces the physical tape storage system with a digital database system. Images are stored as electronic files with associated metadata including timestamps, transaction IDs, and customer information. This digital system eliminates the need for physical tape retrieval, cataloging, and manual handling, allowing instant access to any transaction image through electronic search and retrieval operations.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The patent creates indexed digital copies of transaction images that can be rapidly retrieved through electronic databases. Each image is tagged with metadata that enables quick searching and filtering, allowing transaction verification to be performed by simply querying the database rather than physically locating and playing back tape recordings. This copying and indexing approach maintains verification capability while dramatically improving operational convenience.

Inventive Principle:
Principle #26Copying

Data Source

PatentUS8396766B1Automated banking machine system and method
Publication Date: 2013.03.12 DIEBOLD NIXDORF INCORPORATED
  • US8396766B1 patent drawing
  • US8396766B1 patent drawing
  • US8396766B1 patent drawing

AI summary

A system and method captures image data in association with the operation of an automated banking machine. Image data associated with users and documents may be acquired, analyzed and transferred. Images may be captured responsive to programmed sequences. The sequences may be performed on a periodic basis as well as in response to inputs corresponding to alarm conditions and transactions conducted at automated banking machines or other devices. Image data may also be captured in response to image conditions including the sensing of motion or the loss of usable video from selected cameras. Image data may be stored in connection with data corresponding to circumstances associated with each triggering event. Stored image data may be searched by one or more parameters. Parameters may include data stored in association with each image, types of events causing image data to be stored, as well as other image conditions and properties.