ATM Recommendation Platform Aggregating Fee Data
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Solution Overview
Problem
Users face challenges in selecting an appropriate automated teller machine (ATM) due to lack of access to information about fees and services offered by different ATMs, leading to potential higher fees and wasted time and resources in locating a suitable ATM.
Innovation Solution
An ATM recommendation platform aggregates information from multiple ATMs and processes it based on user preferences and factors, enabling intelligent selection of an ATM that meets specific criteria such as proximity, services, and fees.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If users select an ATM without access to fee and service information, then the selection process is simple and quick, but users may pay higher fees and waste time locating a suitable ATM
Solution Approach 1:
The patent introduces an intermediary system (ATM recommendation platform) that collects, aggregates, and processes ATM information from multiple sources. This intermediary handles the complexity of information gathering and processing, while users simply interact with a user interface to receive recommendations. The intermediary resolves the contradiction by bearing the system complexity burden, allowing users to access comprehensive information without direct involvement in complex data collection processes.
Solution Approach 2:
The system performs preliminary actions by proactively collecting and aggregating ATM information (fees, services, locations) before users need to make a selection. The ATM recommendation platform maintains an updated database of ATM characteristics in advance, so when users query for ATM recommendations, the complex information processing has already been completed. This eliminates the need for users to manually gather information at the moment of decision-making.
2Loss of time
If users manually search for ATM information, then no additional system complexity is introduced, but time and resources are wasted in the search process
Solution Approach 1:
The system enables self-service by allowing users to independently query ATM recommendations through a user interface without requiring assistance from bank staff or manual information gathering. Users can specify their preferences (fees, services, location) and the system automatically provides personalized recommendations. This automation of the information search process significantly reduces the time users would otherwise spend manually locating suitable ATMs.
Solution Approach 2:
The system implements feedback mechanisms where user preferences and selection criteria are processed to generate personalized ATM recommendations. The system continuously refines its recommendations based on user feedback and usage patterns, learning from previous selections to improve future recommendations. This automated feedback loop reduces time loss by quickly adapting to user needs without manual intervention.
3Adaptability or versatility
If comprehensive ATM information is aggregated and processed, then informed decision-making is enabled, but the information processing system becomes more complex
Solution Approach 1:
The patent segments the ATM selection system into distinct functional modules: an information aggregation module that collects ATM data from multiple sources, a processing module that analyzes the data against user criteria, and a recommendation module that presents results. This segmentation allows each component to handle specific tasks independently, making the overall complex system more manageable and maintainable while still providing comprehensive information processing capabilities.
Data Source
AI summary
A device may receive, from automated teller machine (ATM) devices, information related to a capability of each of the ATM devices to provide cash, or a fee to be charged by each of the ATM devices in association with providing the cash. The device may receive, from a user device, a request to identify an ATM device of the ATM devices. The device may determine scores for the ATM devices based on the information related to the capability of the one of the ATM devices or the fee to be charged by the one of the ATM devices. The device may determine a rank for the ATM devices based on the scores for the ATM devices. The device may provide, to the user device and based on the rank, information identifying the ATM device or one or more other ATM devices of the ATM devices.