ATM Touch Screen Heating Control for Cold-Weather Reliability

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Touch screens in automated teller machines (ATMs) do not function properly in cold temperatures, leading to user frustration, potential device damage, and resource wastage.

Innovation Solution

Incorporating a heating element within or on the ATM's frame, oriented to direct heat towards the touch screen, and using temperature sensors to regulate the heating element's operation based on environmental temperature measurements, ensuring the touch screen remains functional and preventing overheating.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If a heating element is added to maintain touch screen functionality in cold temperatures, then the touch screen reliability is improved, but the device complexity increases

Engineering Contradiction:
Improvetouch screen functionalityVSAvoiddevice complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The heating element is integrated into the ATM housing structure, merging the heating function with the existing device framework. This combination approach adds the necessary heating capability while minimizing the increase in overall device complexity by utilizing existing structural components rather than adding completely separate systems.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

A temperature sensor acts as an intermediary between the cold environment and the heating element. The sensor continuously monitors the touch screen area temperature and provides feedback to the control system, which then regulates the heating element operation. This intermediary mechanism ensures reliable temperature control without requiring complex direct heating control systems.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Reliability

If the heating element operates continuously to maintain temperature, then the touch screen reliability is improved, but the energy consumption increases

Engineering Contradiction:
Improvetouch screen functionalityVSAvoidenergy consumption
Core Design Contradiction:
ReliabilityVSUse of energy by moving object

Solution Approach 1:

The system employs a feedback control mechanism where the temperature sensor continuously monitors the touch screen area temperature and communicates this information to the control system. Based on this feedback, the control system adjusts the heating element operation - turning it on when the temperature drops below a threshold and turning it off when the temperature is sufficient. This feedback loop ensures the heating element operates only when necessary, maintaining touch screen reliability while minimizing energy consumption.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

Instead of continuous operation, the heating element operates periodically based on temperature conditions. The control system activates the heating element in periodic cycles only when the temperature sensor detects that the touch screen area has cooled below the required operating temperature. This periodic action pattern maintains functionality while significantly reducing overall energy consumption compared to continuous operation.

Inventive Principle:
Principle #19Periodic action

3Device complexity

If no heating element is used, then the device complexity is reduced, but the touch screen becomes non-functional in cold temperatures causing user frustration

Engineering Contradiction:
Improvedevice complexityVSAvoiduser comfort
Core Design Contradiction:
Device complexityVSEase of operation

Solution Approach 1:

The ATM system provides self-service temperature regulation for the touch screen area. The temperature sensor automatically detects when the touch screen area temperature drops, and the control system automatically activates the heating element without requiring user intervention. This self-service approach maintains ease of operation by ensuring the touch screen remains functional in cold temperatures while keeping the system relatively simple through automatic control.

Inventive Principle:
Principle #25Self-service

Applied Scientific Principles

This section explains which scientific principles are used to turn an abstract innovation direction into a practical engineering solution.

Function Achieved in This Case

Maintains touch screen functionality in cold temperatures, enhances user comfort, prevents device damage, and conserves resources by optimizing heating usage based on temperature conditions.

Implementation Method 1

a heating element positioned such that heat generated by the heating element is directed at the touch screen component

Methodology Applied
Scientific EffectJoule heating: Joule Heating

Implementation Method 2

a temperature sensor configured to detect a temperature of an environment of the ATM device

Methodology Applied
Scientific EffectTemperature sensing: Thermistor

Data Source

PatentUS11042235B2Heated ATM touch screen
Publication Date: 2021.06.22 CAPITAL ONE SERVICES LLC
  • US11042235B2 patent drawing
  • US11042235B2 patent drawing
  • US11042235B2 patent drawing

AI summary

An ATM device may include an external frame, a touch screen component coupled to the external frame, and a heating element. The heating element may be positioned such that heat generated by the heating element is directed at the touch screen component. The ATM device may include a temperature sensor configured to detect a temperature of an environment of the ATM device, and may receive temperature measurement data from the temperature sensor, process the temperature measurement data after receiving the temperature measurement data, determine whether the temperature measurement data indicates that a current temperature of the environment satisfies a threshold based on processing the temperature measurement data, and perform an action to control an operating state of the heating element based on determining whether the temperature measurement data indicates that the current temperature of the environment satisfies the threshold.