Predictive Attitudinal and Message Responsiveness System

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Solution Overview

Problem

Current database marketing systems lack accuracy in predicting consumer attitudes, motivations, and behaviors, often relying on assumptions rather than empirical research, leading to uncertain and ineffective marketing strategies with low response rates.

Innovation Solution

A system and method for independently predicting attitudinal and message responsiveness by using empirical research from a population sample to classify individuals or households in a database, providing actionable insights into preferred message themes, communication channels, timing, frequency, and sequencing.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of manufacture

If consumer attitudes and preferred marketing message themes are assumed and assigned to a segment without independent empirical research, then the marketing process is simplified and can be implemented quickly, but the accuracy and reliability of the predicted attitudes and behaviors deteriorate

Engineering Contradiction:
Improveease of implementationVSAvoidprediction accuracy
Core Design Contradiction:
Ease of manufactureVSMeasurement precision

Solution Approach 1:

The system performs preliminary empirical research on a sample population before full implementation. Attitudinal and behavioral data are collected in advance through surveys and research, then used to create predictive models that can be applied to the entire target population, combining advance preparation with accurate predictions.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent replaces assumption-based manual segmentation with automated statistical modeling and predictive analytics. Computer-based algorithms analyze empirical data to generate predictions about consumer attitudes and behaviors, substituting mechanical data processing for human judgment and assumption-making.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Adaptability or versatility

If all individuals in a database are segmented into groups sharing distinct demographic and lifestyle characteristics, then the marketing can be targeted to specific groups, but the response rates remain low at 1-2% for direct mail marketing

Engineering Contradiction:
Improvetargeting capabilityVSAvoidresponse rate
Core Design Contradiction:
Adaptability or versatilityVSReliability

Solution Approach 1:

The system applies different predictive models and messaging strategies to different consumer segments based on their specific attitudinal and behavioral characteristics. Each segment receives tailored communications designed to match their unique preferences and motivations, improving relevance and response rates.

Inventive Principle:
Principle #3Local quality

Solution Approach 2:

The system uses empirical research data and actual consumer responses to continuously refine and validate predictive models. By comparing predicted attitudes with actual consumer behavior and responses, the system learns and improves its accuracy over time, leading to better targeting and higher response rates.

Inventive Principle:
Principle #23Feedback

3Quantity of substance

If the target audience is communicated with using excessive and ineffective communications, then the marketing coverage is increased, but the marketing returns are reduced due to saturation and audience fatigue

Engineering Contradiction:
Improvecommunication volumeVSAvoidmarketing efficiency
Core Design Contradiction:
Quantity of substanceVSLoss of energy

Solution Approach 1:

The system applies the principle of partial action by sending communications only to consumers who are predicted to respond positively, rather than to the entire target audience. This selective approach avoids saturation and waste while maintaining adequate coverage of responsive segments.

Inventive Principle:
Principle #16Partial or excessive action

Solution Approach 2:

The system optimizes communication parameters such as frequency, timing, and channel selection based on predicted consumer preferences and behaviors. By adjusting these parameters according to segment-specific insights, the system maximizes impact while minimizing waste and audience fatigue.

Inventive Principle:
Principle #35Parameter changes

Data Source

PatentUS8346593B2System, method, and software for prediction of attitudinal and message responsiveness
Publication Date: 2013.01.01 EXPERIAN MARKETING SOLUTIONS INC
  • US8346593B2 patent drawing
  • US8346593B2 patent drawing
  • US8346593B2 patent drawing

AI summary

The present invention provides a system, method, software and data structure for independently predicting attitudinal and message responsiveness, using a plurality of attitudinal or other identification classifications and a plurality of message content or version classifications, for a selected population of a plurality of entities, such as individuals or households, represented in a data repository. The plurality of predictive attitudinal (or identification) classifications and plurality of predictive message content (ore version) classifications have been determined using a plurality of predictive models developed from a sample population and applied to a reference population represented in the data repository, such as attitudinal, behavioral, or demographic models. For each predictive attitudinal (or identification) classification, at least one predominant predictive message content or version classification is independently determined. The exemplary embodiments also provide, for each predictive attitudinal classification, corresponding information concerning predominant communication media (or channel) types, predominant communication timing, predominant communication frequency, and predominant communication sequencing.