Audio Assistant Handling Ambiguous Voice Commands

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Solution Overview

Problem

Conventional voice-controlled audio systems often experience miscommunication with users due to their inability to effectively handle non-specific or syntactically ambiguous voice commands, leading to frustrating user experiences and inefficient music recommendations.

Innovation Solution

An audio control system that includes a recommendation engine integrated with headphones or speakers, capable of analyzing user inputs for non-specific requests, providing audio samples, and soliciting feedback to refine recommendations, using user profiles, sensor data, and natural language processing to offer tailored responses.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If conventional voice-controlled systems use simple command recognition, then the system is easy to operate, but the system cannot handle non-specific or syntactically ambiguous voice commands effectively

Engineering Contradiction:
Improvevoice command simplicityVSAvoidcommand interpretation accuracy
Core Design Contradiction:
Ease of operationVSReliability

Solution Approach 1:

The system plays an audio sample and actively solicits user feedback to disambiguate non-specific voice commands. The feedback loop allows the system to refine its interpretation by comparing user responses with the audio sample, resolving ambiguity in commands like 'play something relaxing' through iterative clarification rather than requiring perfectly precise initial commands

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The audio sample serves as an intermediary between the ambiguous voice command and the final music playback. Instead of directly executing the ambiguous command, the system introduces an audio sample as a mediating element that helps bridge the gap between the user's intent and the system's interpretation, allowing for more accurate command fulfillment

Inventive Principle:
Principle #24Intermediary (Mediator)

2Speed

If the system provides immediate music playback without clarification, then the response speed is fast, but the music recommendation accuracy is poor

Engineering Contradiction:
Improveresponse speedVSAvoidmusic recommendation accuracy
Core Design Contradiction:
SpeedVSMeasurement precision

Solution Approach 1:

The system performs preliminary action by playing an audio sample before committing to full music playback. This preliminary exposure allows the system to gauge user preference and confirm the correct interpretation of the ambiguous command before investing resources in extended playback, thereby improving recommendation accuracy without significantly delaying the overall response

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

Instead of providing the complete music track immediately, the system provides a partial action in the form of an audio sample (preview). This partial provision is sufficient to elicit user feedback and confirm interpretation accuracy, avoiding the waste of providing full playback when the interpretation might be incorrect

Inventive Principle:
Principle #16Partial or excessive action

3Measurement precision

If the system requests feedback after each non-specific command, then the recommendation accuracy improves, but the interaction complexity increases

Engineering Contradiction:
Improverecommendation accuracyVSAvoidinteraction complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The system uses the user's natural reaction to the audio sample as automatic feedback. Rather than requiring the user to manually select from multiple options or engage in complex dialogue, the system simply plays the sample and observes whether the user continues listening (positive feedback) or stops/requests change (negative feedback), thereby gathering recommendation data through passive observation of natural user behavior

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS10657965B2Conversational audio assistant
Publication Date: 2020.05.19 BOSE CORP
  • US10657965B2 patent drawing
  • US10657965B2 patent drawing
  • US10657965B2 patent drawing

AI summary

Various implementations include audio systems for controlling audio feedback to user requests. In some particular cases, a headphone system includes at least one headphone including an acoustic transducer having a sound-radiating surface for providing an audio output; at least one microphone for receiving an audio input from a user; and a control system including a recommendation engine, the control system coupled with the at least one headphone and the at least one microphone, the recommendation engine configured to: analyze the audio input for a non-specific request from the user; and provide an audio sample to the user along with a prompt for feedback about the audio sample in response to the non-specific request.