Audio Processing Apparatus Call Control via Intermediary Messaging
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Solution Overview
Problem
Users face inconvenience when managing calls on headsets, as they need to manually click on software interfaces to answer, hang up, or reject calls during online conferences or WeChat phone calls, disrupting the workflow.
Innovation Solution
A call control method and apparatus that transmit incoming call messages to an audio processing apparatus, allowing users to trigger answer, hang-up, or rejection buttons on the headset, which then send corresponding messages back to the application, enabling automated execution of these actions without manual intervention on the software interface.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If users manually click on software interfaces to answer, hang up, or reject calls, then call control functions are achieved, but user convenience deteriorates and workflow is disrupted
Solution Approach 1:
The patent introduces an audio processing apparatus as an intermediary device between the user and the communication software. This apparatus includes call control buttons (answer, hang up, reject) that directly interface with the software application through automated message transmission, eliminating the need for users to manually navigate software interfaces while maintaining full call control functionality
Solution Approach 2:
The system enables self-service automation where the audio processing apparatus automatically transmits call control messages (such as answer messages, hang-up messages, rejection messages) to the first application in response to user inputs on the headset buttons, and automatically executes corresponding operations on the second application, freeing users from manual intervention
2Productivity
If the audio processing apparatus automatically transmits and executes call control messages, then productivity improves, but device complexity increases
Solution Approach 1:
The audio processing apparatus is designed with multi-functionality, serving both as an audio processing device and a call control interface. It integrates multiple functions (receiving incoming call messages, transmitting call control messages, executing operations) within a single device, reducing the need for additional separate control systems while maintaining automated call management capabilities
Data Source
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AI summary
The disclosure relates to a call control method and apparatus, a storage medium, and a chip, and relates to the technical field of calls. The method includes: transmitting (S11) an incoming call message to an audio processing apparatus through a first application; receiving (S12) a first response message returned from the audio processing apparatus based on the incoming call message through the first application, wherein the first response message includes any one of a first answer message, a first hang-up message, or a first rejection message; and responding (S13) to the first response message through the first application, and executing an operation corresponding to the first response message on a second application.