Audio Chime Triggered Service Alerts
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Solution Overview
Problem
Consumers are overwhelmed by advertisements, making it difficult for service or product providers to discreetly and effectively alert them to available offerings without distraction.
Innovation Solution
A system and method using audio chimes that are output in response to trigger events, allowing users to associate the chime with a service or product, with a secondary chime providing additional information upon acceptance, and engaging the user further with the service or product.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If traditional advertisements are used to alert consumers to services or products, then the service or product offering is communicated to the consumer, but the consumer is distracted and overwhelmed by excessive advertisements
Solution Approach 1:
The patent extracts the essential notification function from traditional advertisements and separates it into discrete, context-specific audio chimes. Each chime is a minimal audio stimulus that conveys only the necessary information trigger, removing the harmful element of excessive information density while preserving the core function of alerting consumers to services or products.
Solution Approach 2:
The notification system is segmented into multiple independent audio chimes, each associated with specific trigger events or service categories. This segmentation allows consumers to receive targeted notifications without being overwhelmed by a monolithic advertisement, enabling selective attention to relevant information while filtering out irrelevant noise.
2Object-affected harmful factors
If discrete audio chimes are used to alert consumers, then consumer distraction is reduced, but the association between the chime and the service or product must be strengthened
Solution Approach 1:
The system incorporates feedback mechanisms where consumers can interact with or respond to specific audio chimes, reinforcing the association between the chime sound and the corresponding service or product. This feedback loop ensures that the neural association is strengthened each time the chime is heard and processed, making the connection more reliable over time.
Solution Approach 2:
The patent employs preliminary conditioning where audio chimes are associated with specific services or products before the consumer needs the information. Through repeated exposure and contextual pairing, the chime becomes a pre-established signal that reliably triggers recognition and response, ensuring strong association without requiring active reinforcement at the moment of need.
3Loss of information
If multiple audio chimes are used to provide detailed information, then the service or product information is comprehensive, but the complexity of the notification system increases
Solution Approach 1:
The information delivery system is segmented into multiple audio chimes, each handling a specific aspect or trigger event. Rather than using a single complex notification, the system divides information into discrete, manageable audio segments that can be processed independently, reducing the cognitive load on consumers while maintaining comprehensive information coverage.
Solution Approach 2:
The system uses periodic audio chimes that can be repeated or sequenced to convey different levels of information. Simple chimes provide basic alerts, while repeated or layered chimes provide additional details, creating a periodic information delivery pattern that escalates complexity only when necessary, keeping the overall system feel simple and intuitive.
Data Source
AI summary
Aspects provide methods to discretely and intelligently make a user aware of a service or product offered by a subscriber without distracting the user with a full advertisement. More specifically, aspects provide methods and systems for selectively outputting an audio chime in response to a trigger event, wherein the audio chime provides an indication of a service or product offered by the subscriber. In response to a user's acceptance of the audio chime, a second chime, further engaging the user, is output.