Audio Conversation Analysis for Automatic Device Demonstration Mode

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Solution Overview

Problem

Users of shared computing devices often face frustration due to unfamiliarity with the device's features, leading to dissatisfaction, as they lack an intuitive way to explore and understand the device's capabilities without manual guidance.

Innovation Solution

A demonstration mode control system that automatically enters a demonstration mode based on audio conversation analysis, running a demonstration program and adjusting device properties to highlight features, thereby facilitating a secondary user's experience without manual input.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If the device is shared among multiple users, then the device can be utilized by multiple people, but the unfamiliar users experience frustration and dissatisfaction due to lack of knowledge about device features

Engineering Contradiction:

Improvedevice sharing capabilityVSAvoiduser experience for unfamiliar users

Core Design Contradiction:

Adaptability or versatilityVSEase of operation

Solution Approach 1:

The system performs preliminary analysis of audio conversations to detect user intent before the secondary user actually needs assistance. By proactively identifying situations where a secondary user is present and may need help, the system can automatically enter demonstration mode in advance, preparing the interface and information display before the user even asks for help, thus resolving the contradiction between device sharing and ease of operation for unfamiliar users

Inventive Principle:

Principle #10Preliminary action

2Ease of operation

If manual guidance is provided to help secondary users understand device features, then user experience improves, but the system requires manual input and intervention

Engineering Contradiction:

Improveuser experience for secondary usersVSAvoidautomatic detection and response

Core Design Contradiction:

Ease of operationVSExtent of automation

Solution Approach 1:

The system replaces manual mechanical interaction (users manually navigating through settings and features) with acoustic field analysis (audio conversation analysis). By using audio sensors to detect user intent through spoken language, the system automatically triggers demonstration mode without requiring manual input, thus improving ease of operation while increasing automation. The acoustic field serves as the intermediary that replaces the need for manual buttons or switches

Inventive Principle:

Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The system enables self-service by allowing the device to automatically detect when a secondary user needs help through audio analysis and autonomously enter demonstration mode. The device serves itself by monitoring its own usage context and making appropriate mode changes without external intervention, resolving the contradiction between providing guided assistance and maintaining high automation levels

Inventive Principle:

Principle #25Self-service

3Extent of automation

If the device automatically detects user intent through audio analysis, then the system can proactively enter demonstration mode, but the system complexity increases

Engineering Contradiction:

Improveautomatic demonstration mode activationVSAvoidaudio analysis and intent detection system

Core Design Contradiction:

Extent of automationVSDevice complexity

Solution Approach 1:

The system introduces an intermediary layer (audio analysis module) that sits between the physical device and the user, translating spoken language into actionable insights about user intent. This intermediary processes audio signals and converts them into structured information that the device can understand and act upon, enabling automatic demonstration mode activation while managing system complexity through modular architecture. The audio intermediary bridges the gap between natural human communication and machine response

Inventive Principle:

Principle #24Intermediary (Mediator)

Data Source

PatentUS20220319352A1Automatically Entering A Demonstration Mode For A Device Based On Audio Conversation

Publication Date: 2022.10.06 MOTOROLA MOBILITY LLC

AI summary

A demonstration mode control system of a device receives and analyzes audio at the device. This audio includes, for example, a conversation between two or more users, such as an owner of the device and another (secondary) user. The system analyzes the conversation and determines whether a user intent is to have a secondary user of the device assess features of the device. In response to determining that the user intent is to have the secondary user assess the features of the device, the system automatically enters a demonstration mode for the device including running a demonstration program that highlights features of the device. The demonstration mode optionally includes changing device property values for the device to demonstration mode device property values that are expected to best demonstrate capabilities of the device.