Audio Guided System for Mobile Multi-Step Activities

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Solution Overview

Problem

Mobile devices, such as cell phones, are ill-equipped to handle complex, multimedia-rich internet content, making it difficult for users to access and interact with information effectively due to their small screens and limited input capabilities, which hinders the usability of traditional websites and surveys.

Innovation Solution

An audio guided system that converts multimedia content into audio and textual formats compatible with mobile devices, using a client component to display each step of a multi-step activity, allowing users to browse through activities like cooking or troubleshooting using audio preambles, textual descriptions, and supplementary information, with options to download a client component for enhanced functionality.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If traditional multimedia-rich websites are accessed from mobile devices, then information completeness is improved, but readability and usability deteriorate due to small screens and limited input capabilities

Engineering Contradiction:
Improveinformation completenessVSAvoidreadability and usability
Core Design Contradiction:
Loss of informationVSEase of operation

Solution Approach 1:

The patent segments the information presentation into discrete steps, with each step displayed separately on the mobile device screen. The server divides the complete activity information into multiple steps, and the client component displays them sequentially, ensuring that each step is readable and manageable on small screens while maintaining complete information delivery over time.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent adds the time dimension to information delivery by presenting content step-by-step rather than all at once. This temporal segmentation allows complex multimedia information to be delivered in manageable portions suitable for mobile devices, transforming the spatial presentation problem into a temporal solution.

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

2Loss of information

If detailed multi-step activities are presented on mobile devices, then information completeness is improved, but user interaction complexity increases due to small keyboards and limited input areas

Engineering Contradiction:
Improveactivity detailVSAvoiduser interaction complexity
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The patent extracts the input complexity from the mobile device by implementing a server-side form management system. The server generates, manages, and processes complex forms and data collection, while the mobile device client only needs to display simplified input interfaces and transmit user responses, significantly reducing the interaction burden on the mobile device.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The server acts as an intermediary that handles complex form generation, validation, and data processing. Instead of requiring the mobile device to manage complex interactions locally, the server mediates between the user's simple inputs and the complex activity information, simplifying the user interface while maintaining comprehensive data collection capabilities.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Loss of information

If online help content is made verbose and detailed for PC users, then information completeness is improved, but readability on mobile devices deteriorates

Engineering Contradiction:
Improvehelp content completenessVSAvoidreadability
Core Design Contradiction:
Loss of informationVSEase of operation

Solution Approach 1:

The patent segments verbose online help content into discrete activity steps, with each step containing only the necessary information for that specific phase. This segmentation maintains complete help content delivery while ensuring each individual screen displays manageable, readable portions suitable for mobile devices.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent applies local quality by tailoring the information density and presentation format to the specific constraints of mobile devices. Each step is presented with locally optimized formatting, audio guidance, and simplified text that adapts to the mobile context while maintaining the completeness of the overall help content through sequential presentation.

Inventive Principle:
Principle #3Local quality

Data Source

PatentUS11128689B2Mobile device and system for multi-step activities
Publication Date: 2021.09.21 QUALTRICS LLC
  • US11128689B2 patent drawing
  • US11128689B2 patent drawing
  • US11128689B2 patent drawing

AI summary

An multistep guided system for mobile devices that facilitates the creation and dissemination of multistep guided activities from a source computer/device to a plurality of other recipient mobile devices, wherein the multistep guided activities is disseminated to the recipient mobile devices in a form that is compatible with the capabilities of the respective recipient mobile devices. The audio guided system comprises the source computer/device, the plurality of other recipient mobile devices and a server.