Audio Management Component for Multimedia Conference Quality Control

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Solution Overview

Problem

In multimedia conferencing systems, managing degraded audio connections is challenging, leading to issues like static, feedback, and poor voice quality, which forces participants to terminate and reconnect, disrupting the meeting experience.

Innovation Solution

An audio management component within the multimedia conferencing server monitors audio connections, determines quality issues, and automatically or manually switches to alternative connections or devices to improve voice quality, ensuring seamless communication.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If the system forces the participant to terminate the degraded audio connection, then audio quality is improved, but the meeting continuity is disrupted and user convenience deteriorates

Engineering Contradiction:
Improveaudio qualityVSAvoidmeeting continuity
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The system proactively identifies degraded audio connections before they completely fail and automatically switches to alternative audio connections in advance, preventing service disruption. The audio monitor module continuously assesses connection quality and prepares backup connections, so when degradation is detected, the switch happens seamlessly without requiring participant action or causing meeting interruptions.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system automatically manages audio connection issues without requiring participant intervention. The audio management component autonomously monitors connection quality, identifies degraded connections, selects alternative connections, and performs switches all on its own, freeing participants from having to manually terminate and reconnect audio devices.

Inventive Principle:
Principle #25Self-service

2Ease of operation

If the system automatically monitors and manages audio connections, then user convenience is improved, but system complexity increases

Engineering Contradiction:
Improveuser convenienceVSAvoidsystem complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The audio management component performs multiple functions within a single integrated module: it monitors audio connection quality, identifies degraded connections, selects alternative connections, and executes switches. By consolidating these previously separate functions into one universal component, the system achieves automatic audio management without proportionally increasing overall system complexity.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The audio monitor module continuously provides feedback on connection quality to the audio management component, which uses this information to automatically make switching decisions. This feedback loop enables the system to respond dynamically to changing audio conditions without requiring complex manual control mechanisms, achieving intelligent automation through simple monitor-act feedback cycles.

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS8713440B2Techniques to manage communications resources for a multimedia conference event
Publication Date: 2014.04.29 MICROSOFT TECHNOLOGY LICENSING LLC
  • US8713440B2 patent drawing
  • US8713440B2 patent drawing
  • US8713440B2 patent drawing

AI summary

Techniques to manage communications resources for a multimedia conference event are described. An apparatus may comprise an audio management component operative to manage multiple audio connections for a multimedia conference event. The audio management component may comprise an audio monitor module communicatively coupled to an audio message module. The audio monitor module may be operative to monitor multiple audio connections for the multimedia conference event, and determine at least one audio quality parameter for an audio connection is lower than a defined threshold value to form an audio quality warning state. The audio message module may be operative to generate an operator message with the audio quality warning state and one or more options to improve audio quality for the audio connection. Other embodiments are described and claimed.