Synchronizing Audio and Metadata for Emergency Session Reconstruction

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Solution Overview

Problem

Current NG9-1-1 systems lack the capability to integrate and synchronize the presentation of audio data and metadata, such as caller location, during a session, which is essential for reconstructing emergency communication scenarios effectively.

Innovation Solution

A system and method that receive audio and metadata packets, extract relevant metadata information, and store it in association with the audio data, allowing for the simultaneous replay of audio and visual representation of metadata, like caller location, enabling synchronized presentation and reconstruction of sessions.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If audio data and metadata are handled separately in NG9-1-1 systems, then system simplicity is maintained, but the capability to integrate and synchronize presentation of audio and metadata is lost

Engineering Contradiction:
Improvecapability to integrate and synchronize presentationVSAvoidsystem complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent combines separate audio data handling and metadata handling into a unified session reconstruction system. The PSAP server integrates audio packets and metadata packets, synchronizes them based on timing information, and presents them together in a coordinated manner, enabling simultaneous replay of audio and visual metadata presentation.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The PSAP server is enhanced to perform multiple functions: receiving audio packets, receiving metadata packets, synchronizing these packets, and presenting both audio and visual metadata. This multi-functional approach allows a single system to handle both audio and metadata integration without requiring separate dedicated systems.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Loss of information

If NG9-1-1 systems handle various types of information separately, then information integrity is maintained, but the ability to provide integrated presentation and reconstruction of sessions is unavailable

Engineering Contradiction:
Improveinformation integrityVSAvoidintegrated presentation capability
Core Design Contradiction:
Loss of informationVSAdaptability or versatility

Solution Approach 1:

The system performs preliminary synchronization of audio packets and metadata packets before presentation. Timing information is extracted and used to pre-align the packets, ensuring that when playback occurs, the audio and metadata are presented simultaneously and accurately reflect the original session timing.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The PSAP server acts as an intermediary that receives separate audio and metadata packets, processes them through synchronization based on timing information, and outputs coordinated presentations. This intermediary function bridges the gap between separate information handling and integrated presentation.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS8255542B2Method and system for for reconstructing a session by integrating metadata and data of a session
Publication Date: 2012.08.28 NICE LTD
  • US8255542B2 patent drawing
  • US8255542B2 patent drawing
  • US8255542B2 patent drawing

AI summary

A system and method for reconstructing a session. A method may include receiving audio and metadata packets related to a session. Audio data may be recorded and metadata information may be extracted from the metadata packets and stored in association with the audio data. A session may be reconstructed by simultaneously replaying the audio data and presenting a visual representation of the metadata.