Audio-Assisted Mobile Questionnaire System for Small Screen Interaction

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Solution Overview

Problem

Mobile devices, such as cell phones, are limited in their ability to create, disseminate, and collect questionnaires due to small screens and keyboards, making it cumbersome and costly to solicit information or feedback from friends, as traditional websites and survey methods are not optimized for mobile access.

Innovation Solution

A network and system that allows mobile devices to create and disseminate questionnaires with audio preambles and multiple-choice options, using a QClient and QServer to facilitate user interaction, recipient responses, and result collation, enabling easy creation, distribution, and collection of feedback without requiring extensive text input or keyboard use.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If traditional websites and survey methods are used on mobile devices, then information can be presented to users, but the small screen and keyboard make it cumbersome and difficult for users to interact and provide feedback

Engineering Contradiction:
Improveuser interaction capabilityVSAvoidscreen viewing area
Core Design Contradiction:
Ease of operationVSArea of stationary object

Solution Approach 1:

The questionnaire is divided into multiple pages with one question displayed at a time, rather than showing all questions simultaneously. This segmentation allows users to focus on answering one question at a time on the limited screen space, making the interaction less overwhelming and more manageable on small mobile device screens

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent transitions from traditional text-based multiple choice to audio-based multiple choice where options are read aloud. This adds an auditory dimension to the interaction, allowing users to receive question and option information through their ears rather than only through visual text on the small screen, thereby easing the burden on the limited display area

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

2Productivity

If users make multiple phone calls to solicit information from friends, then feedback can be collected, but it is time consuming and expensive

Engineering Contradiction:
Improvefeedback collection efficiencyVSAvoidtime required for soliciting information
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The system creates a digital copy of the questionnaire that can be automatically distributed to multiple recipients simultaneously via the mobile network. Instead of the user personally calling each friend, the questionnaire copy is sent electronically to all recipients at once, and their responses are automatically collected and compiled, dramatically improving efficiency and reducing time loss

Inventive Principle:
Principle #26Copying

Solution Approach 2:

The patent introduces an intermediary system (the questionnaire server and mobile device interface) that mediates between the user and the recipients. This intermediary handles the distribution of questions, collection of responses, and compilation of results, eliminating the need for the user to personally manage multiple phone calls and significantly improving feedback collection productivity

Inventive Principle:
Principle #24Intermediary (Mediator)

3Loss of information

If detailed questions with full textual information are presented on a web page, then complete information can be provided, but the page becomes unmanageable and difficult to browse on a cell phone with a small LCD screen

Engineering Contradiction:
Improveinformation completenessVSAvoidquestionnaire navigation complexity
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The questionnaire is segmented into multiple pages, each containing one question and its associated options. This breakdown prevents information overload on a single screen while ensuring complete information is provided across the sequence of pages. Users navigate through pages sequentially, making the overall complex information manageable in digestible portions

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent adds an audio dimension to deliver complete question information, including all contextual details and multiple choice options, through spoken text rather than requiring all text to be displayed visually. This allows full information completeness to be achieved without increasing visual screen complexity, as the audio channel carries the detailed information while the screen displays only minimal navigation elements

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

Data Source

PatentUS8270893B2Mobile device and server capable of supporting adhoc questionnaires
Publication Date: 2012.09.18 QUALTRICS LLC
  • US8270893B2 patent drawing
  • US8270893B2 patent drawing
  • US8270893B2 patent drawing

AI summary

A questionnaire network in which a mobile device is used by user to create questionnaires and send it to other recipients. The questionnaire is created by user of mobile device using audio inputs for a questionnaire preamble and question preambles. A server in the network incorporates other generic portions of the questionnaire. Thus, a user can make adhoc questionnaires, send them to recipients and receive the results.