Audit Trail System for User Profile Data Privacy

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Solution Overview

Problem

Existing online social networks lack granular privacy controls and traceability, leading to issues with user consent management and consumer feedback utilization, resulting in user dissatisfaction and ineffective marketing strategies.

Innovation Solution

Implementing a system that creates audit trails of data incorporation by linking trust objects to user profiles, providing granular privacy controls, and measuring product reputation through consumer feedback analysis, allowing users to customize data access and recall opt-in actions, and enabling businesses to make data-driven decisions.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If granular privacy controls are implemented with audit trails, then user privacy and trust are enhanced, but system complexity increases

Engineering Contradiction:
Improveuser trustVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent segments privacy controls into granular, field-level permissions rather than blanket controls. Each user profile field can have independent access controls and audit trails, allowing precise tracking of who accessed what data and when. This segmentation enables comprehensive privacy monitoring without requiring a complete system overhaul.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent introduces an intermediary audit trail system that mediates between data access requests and user privacy concerns. This intermediary layer records all data incorporations and access events, providing transparency without directly interfering with the core data processing operations.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Reliability

If opt-in actions are tracked with circumstantial information, then customer repudiation is reduced, but data storage requirements increase

Engineering Contradiction:
Improveconsent validityVSAvoiddata storage
Core Design Contradiction:
ReliabilityVSQuantity of substance

Solution Approach 1:

The patent performs preliminary recording of opt-in actions with circumstantial information (device type, location, referring URL) at the moment of consent. By capturing this contextual data upfront, the system creates robust evidence that prevents later repudiation without requiring continuous monitoring or additional storage during the consent period.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent creates copies of essential opt-in contextual information and stores them in the audit trail. Rather than storing entire session recordings or continuous data streams, the system captures and preserves only the critical contextual elements needed to verify consent validity, significantly reducing storage requirements while maintaining reliability.

Inventive Principle:
Principle #26Copying

3Productivity

If consumer feedback is systematically collected and analyzed, then business decision-making is improved, but processing time and resources increase

Engineering Contradiction:
Improvedecision-making qualityVSAvoidprocessing time
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The patent implements a systematic feedback mechanism where consumer reviews and social media mentions are continuously collected, analyzed, and fed back to businesses. This closed-loop feedback system automatically processes unstructured consumer input and transforms it into actionable insights, improving decision-making quality while minimizing manual processing time through automated analysis.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The patent enables the feedback system to serve itself by implementing automated collection, processing, and analysis of consumer feedback. The system automatically crawls social media platforms, collects reviews, analyzes sentiment, and generates insights without requiring constant human intervention, thereby reducing processing time and resource requirements while maintaining high decision-making quality.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS10313476B2Systems and methods of audit trailing of data incorporation
Publication Date: 2019.06.04 SALESFORCE INC
  • US10313476B2 patent drawing
  • US10313476B2 patent drawing
  • US10313476B2 patent drawing

AI summary

The technology disclosed relates to creating an audit trail of data incorporation in user profiles. In particular, it relates to linking trust objects to fields of the user profiles.The technology disclosed also relates to maintaining an opt trail that captures user opt-ins by recording the circumstances surrounding opt-in actions. In particular, it relates to linking trust objects to user profiles that connect users to an advertising campaign.The technology disclosed further relates to tracking and measuring reputation of product models in consumer markets. In particular, it relates to assembling consumer feedback on the product models from online social networks and service records of the product models and applying sentiment analysis on the consumer feedback.