Auditing Device for Customer Personal Information Detection
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Solution Overview
Problem
The challenge lies in effectively detecting and removing customer personal information (CPI) from electronic devices to prevent identity theft and ensure compliance with laws and industry standards, particularly in the context of high return and refurbishment volumes, where existing methods are inadequate.
Innovation Solution
A system and method involving an auditing device with interfaces and memory libraries to detect CPI on various electronic devices, record identifications, and store alerts, along with a processor to execute instructions for scanning and removing CPI, integrated into warehouse management systems for real-time tracking and auditing.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If manual inspection methods are used to detect CPI, then the process is simple to implement, but the detection precision and reliability are insufficient
Solution Approach 1:
The patent replaces manual mechanical inspection with an automated auditing device that uses software libraries and automated scanning to detect CPI. The device automatically connects to electronic devices, scans for personal information using predefined libraries, and generates reports without human intervention, thereby improving detection precision while managing complexity through automation.
Solution Approach 2:
The patent introduces an intermediary auditing device that acts as a mediator between the electronic devices and the detection process. This device contains libraries of personal information patterns and serves as an intermediate layer that systematically analyzes devices, improving detection reliability without requiring direct human examination of each device.
2Reliability
If comprehensive CPI detection is performed on all devices, then the reliability of information security is improved, but the processing time and productivity are reduced
Solution Approach 1:
The patent performs preliminary CPI detection during the device intake or checkout process, before devices are redistributed or refurbished. By detecting and flagging devices with CPI early in the workflow, the system ensures security compliance without requiring re-processing of devices later, thereby maintaining productivity while improving reliability.
Solution Approach 2:
The auditing device is designed to continuously scan and detect CPI across multiple devices in sequence without interruption. The automated process maintains continuous operation through the device fleet, ensuring comprehensive security coverage while maximizing throughput by eliminating manual inspection delays between devices.
3Ease of operation
If automated CPI removal is implemented, then the ease of operation is improved, but the risk of incomplete removal and harmful factors increases
Solution Approach 1:
The patent implements a feedback mechanism where the auditing device scans devices before and after CPI removal operations. The device compares pre- and post-removal states to verify that all personal information has been successfully removed. This feedback loop ensures complete removal while maintaining ease of operation through automated verification.
Solution Approach 2:
The system performs preliminary scanning and identification of CPI before removal operations begin. By pre-mapping the scope and location of personal information to be removed, the system prepares a removal plan that minimizes the risk of incomplete removal, cushioning against potential security hazards while maintaining operational simplicity.
Data Source
AI summary
A system, method, and auditing device for processing electronic devices to detect CPI. The auditing device may include a user interface for communicating information and receiving user input. The auditing device may also include a number of interfaces operable to communicate with the one or more electronic devices. The auditing device may also include a memory operable to store a plurality of libraries providing information for detecting CPI on a number of electronic devices including a number of makes, models, and configurations. The auditing device may also include logic operable to utilize the plurality of libraries to detect CPI included on the one or more electronic devices communicating with the testing device, record an identification of an electronic device in response to detecting the CPI is present on the electronic device, and store an alert associated with the identification indicating that CPI is present on the electronic device.