Augmented Service Discovery for Mobile Call Interfaces
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Users face challenges in accessing and managing various services on mobile devices, such as video chat, voice chat, and location sharing, due to lack of awareness of available services and difficulty in accessing them without excessive effort.
Innovation Solution
Implementing a system where user devices can initiate calls and interact using augmented services by registering with a service provider computer, enabling peer-to-peer communication through WebRTC, and displaying available services as UI elements for user selection, allowing seamless access to additional functionalities like video calls, messaging, and location sharing without prior registration with specific services.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If users manually search and register for each service separately, then service accessibility is improved, but user effort and time consumption increase
Solution Approach 1:
The system performs preliminary action by automatically discovering and registering services in the background before the user needs to access them. The service discovery mechanism proactively identifies available services and establishes connections without requiring manual user intervention, thus eliminating the time-consuming manual search and registration process while maintaining easy service accessibility.
Solution Approach 2:
The system implements self-service by enabling automatic service discovery and registration without user intervention. The service discovery mechanism autonomously identifies available services, verifies compatibility, and establishes connections automatically, allowing the system to serve itself rather than requiring users to manually search and register for each service individually.
2Ease of operation
If the system provides comprehensive service discovery and automatic registration, then ease of access is improved, but system complexity increases
Solution Approach 1:
The system introduces an intermediary service discovery mechanism that acts as a mediator between users and services. This intermediary component handles the complex tasks of service identification, compatibility verification, and automatic registration, shielding users from system complexity while providing easy access. The intermediary absorbs the computational and logistical complexity, allowing the user interface to remain simple.
3Adaptability or versatility
If multiple services are made available without prior registration, then service versatility is improved, but user awareness and selection difficulty increase
Solution Approach 1:
The system implements feedback mechanisms that actively inform users about available services during the call interface. The service discovery mechanism provides real-time feedback by displaying detected services and their capabilities to users, making them aware of what is available. This feedback loop ensures users are informed about service versatility while maintaining easy selection through the enhanced call interface.
Data Source
AI summary
Techniques may be provided for augmenting a call initiated by a first user device with functionality that enables the first user device to automatically interact with at least one other user device using one or more augmented services. In some examples, a service provider may receive information that identifies a connection between the first device and a second device. Additionally, an identifier of the first device may be received. Based at least in part on the identifier, the service provider may identify an augmented service capable of being implemented by the first device. Additionally, the service provider may enable implementation of the augmented service by the first device and the second device.