Authenticated Rating Database for Trusted Business Networks

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Solution Overview

Problem

Current word-of-mouth recommendation networks and rating systems are inefficient, unreliable, and susceptible to false reviews, making it difficult for small businesses to effectively reach potential customers in a fast-paced, internet-connected world.

Innovation Solution

Creating an authenticated rating and review/referral database that collects and distributes verified ratings and reviews through trusted networks, ensuring the source and authenticity of recommendations, and linking businesses to customers through these networks.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If word-of-mouth recommendation networks are used, then trust and credibility are improved, but speed and efficiency deteriorate

Engineering Contradiction:
Improvetrust and credibilityVSAvoidspeed and efficiency
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The system segments the word-of-mouth recommendation process into distinct components: authentication module, database module, and distribution module. This allows traditional trust-based recommendations to be processed through a structured digital platform, maintaining credibility while enabling faster electronic distribution across networks.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent introduces an intermediary authentication system that mediates between potential customers and business recommendations. This intermediary verifies and authenticates recommendations, preserving the trust element of word-of-mouth while enabling efficient digital transmission and broader reach beyond personal networks.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Productivity

If networked communities are used for recommendations, then speed and reach are improved, but authenticity and trust deteriorate

Engineering Contradiction:
Improvespeed and reachVSAvoidauthenticity and trust
Core Design Contradiction:
ProductivityVSReliability

Solution Approach 1:

The authentication system acts as an intermediary between networked communities and recommendation recipients, verifying the authenticity of recommendations while enabling rapid digital distribution. This mediator ensures that even in fast-paced online environments, recommendations maintain credibility through verification processes.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system implements feedback mechanisms where recommendations are authenticated and verified before distribution. This feedback loop ensures that only authentic recommendations are propagated through the network, maintaining trust while enabling rapid dissemination to relevant audiences.

Inventive Principle:
Principle #23Feedback

3Ease of operation

If current rating and review systems are used, then accessibility and volume of reviews are improved, but reliability and credibility deteriorate due to false reviews

Engineering Contradiction:
Improveaccessibility and volumeVSAvoidcredibility
Core Design Contradiction:
Ease of operationVSReliability

Solution Approach 1:

The patent introduces an authentication intermediary that verifies the legitimacy of reviewers and their recommendations. This intermediary layer maintains the accessibility and volume benefits of online review systems while filtering out false reviews through verification processes, thereby restoring credibility.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system applies preliminary authentication actions to verify reviewer identity and intent before allowing reviews to be posted. This preliminary anti-action prevents false reviews from entering the system in the first place, maintaining both high volume and high credibility simultaneously.

Inventive Principle:
Principle #9Preliminary anti-action

Data Source

PatentUS7917754B1Method and apparatus for linking businesses to potential customers through a trusted source network
Publication Date: 2011.03.29 INTUIT INC
  • US7917754B1 patent drawing
  • US7917754B1 patent drawing
  • US7917754B1 patent drawing

AI summary

In accordance with one embodiment, a method and apparatus for linking businesses to customers through a trusted source network includes creating and providing an authenticated rating and review/referral database. The authenticated rating and review/referral database is then used as a central hub to distribute authenticated ratings and reviews to various interested parties in one or more trusted source networks and/or through one or more portals linked to existing trusted source networks.