Authentication Annotations for Secure Electronic Record Access
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Solution Overview
Problem
Businesses face challenges in allowing customers secure access to their electronic records for viewing and making annotations, which is essential for improving customer experience and service, but existing systems lack effective authentication and access control mechanisms.
Innovation Solution
A system and method that enables secure access to electronic records by authenticating clients, receiving and storing user input data, and providing access based on authentication and additional security questions, allowing customers to annotate records and control access, with notifications triggered by specific conditions such as real-time interactions or transaction details.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If customers are allowed access to electronic records, then customer service and experience are improved, but security and access control become compromised
Solution Approach 1:
The system performs preliminary authentication of the first client before providing access to electronic records. Authentication annotations are retrieved and processed in advance to determine access permissions, ensuring security measures are established before any data access occurs.
Solution Approach 2:
Authentication annotations serve as an intermediary mechanism between the customer and the electronic records. These annotations contain authentication information that mediates the access control process, allowing customers to access records only when proper authentication is verified through the annotation system.
2Reliability
If authentication mechanisms are implemented, then security is improved, but system complexity increases
Solution Approach 1:
The authentication annotation system serves multiple functions: it stores authentication information, controls access permissions, and provides a framework for verifying client identity. This multi-functional approach consolidates several security mechanisms into a single unified system, reducing overall complexity despite enhanced security capabilities.
Data Source
AI summary
A system and method for providing secure access to electronic records. A processor receives, from a first client, a first request to access the electronic records, authenticates the first client, and provides access to the electronic records in response to determining that the first client is authenticated. The processor receives user input data from the first client and stores the user input data in association with the electronic records. The processor further receives from a second client a second request to access the electronic records, retrieves the user input data associated with the electronic records in response to the second request, and transmits a prompt to the second client in response to the retrieved user input data. The processor also receives an answer to the prompt and provides access to the electronic records in response to the answer.