Authoring Tool Auto-Summarized Recipient Field

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Solution Overview

Problem

Current cloud computing environments for enterprise social networking lack efficient tools for users to manage and control access permissions when creating and posting new items, leading to potential security issues and misuse of permissions.

Innovation Solution

An authoring tool is implemented within a database system that allows users to create and manage new posts by generating a TO field displaying auto-summarized recipient information, enabling users to override default permissions and manage recipients, topics, and attachments, ensuring transparent access control.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If default permission settings are used for simplicity, then ease of operation is improved, but security and access control reliability deteriorate

Engineering Contradiction:
Improveease of postingVSAvoidaccess control
Core Design Contradiction:
Ease of operationVSReliability

Solution Approach 1:

The authoring tool automatically generates the TO field by extracting recipient information from the post content, eliminating the need for manual recipient selection. The system self-determines potential recipients based on keywords and context in the post, then presents them for confirmation, combining automation with user control.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system provides feedback by displaying the auto-generated TO field to the user for review and modification. This allows users to verify that the correct recipients are selected and to adjust permissions as needed, ensuring both ease of use and accurate access control.

Inventive Principle:
Principle #23Feedback

2Reliability

If manual recipient management is implemented for security, then access control reliability is improved, but device complexity and time consumption increase

Engineering Contradiction:
Improveaccess controlVSAvoidtool complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system performs preliminary action by automatically identifying and pre-populating the TO field with potential recipients based on the post content before the user completes the posting process. This reduces the user's workload while maintaining security through review and confirmation steps.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The authoring tool serves multiple functions: it composes the post, automatically generates the TO field, manages permissions, and allows recipient modification—all within a single integrated interface. This multi-functionality reduces the need for separate tools and processes.

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Reliability

If comprehensive permission management features are added for security, then access control reliability is improved, but ease of operation deteriorates

Engineering Contradiction:
Improvepermission managementVSAvoiduser control
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The system automatically analyzes the post content and self-determines the appropriate recipients and permission settings, reducing the user's burden. Users only need to review and confirm the auto-generated settings rather than manually configuring complex permission parameters.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system provides clear feedback by displaying the auto-generated TO field and permission settings to the user, allowing them to understand what will be published and to whom, thereby maintaining control while simplifying the process.

Inventive Principle:
Principle #23Feedback

4Productivity

If auto-generated TO field is implemented for efficiency, then productivity is improved, but measurement precision of recipient accuracy may worsen

Engineering Contradiction:
Improveposting speedVSAvoidrecipient accuracy
Core Design Contradiction:
ProductivityVSMeasurement precision

Solution Approach 1:

The system provides feedback by displaying the auto-generated TO field to the user for review. This allows users to verify the accuracy of automatically identified recipients and make corrections if needed, ensuring both efficiency and precision.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system may generate a TO field that includes potential recipients beyond what is strictly necessary, allowing users to review and remove any incorrect or unnecessary entries. This approach ensures no important recipient is missed while giving users control to refine the list.

Inventive Principle:
Principle #16Partial or excessive action

Data Source

PatentUS9979689B2Authoring tool for creating new electronic posts
Publication Date: 2018.05.22 SALESFORCE INC
  • US9979689B2 patent drawing
  • US9979689B2 patent drawing
  • US9979689B2 patent drawing

AI summary

A database system operates a feed system and communicates with different remote computing devices associated with different users. The database system may display feed items from the feed system on the remote computing devices and enable users to author new posts to the feed system. An authoring tool supports creation of new posts, and provides transparency as to which users will have access to the post. The authoring tool supports managing intended recipients, including users, groups, topics, files, and other entities. The authoring tool creates, and shows to the author, an automatic summary of recipients before the post is added to the feed system.