Authority Workflow Routing for Secure Procedure Execution
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Solution Overview
Problem
In computer systems, unauthorized users may request processes requiring authority, leading to incomplete or improperly executed procedures when the user is unaware of the necessary authority or the authorized person, especially when multiple authorized persons have different authorities.
Innovation Solution
An information processing apparatus and system that facilitates the registration of procedures requiring specific authorities, requests authorized persons to execute these steps, and manages user authentication and authority management to ensure proper execution.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If a plurality of authorized persons are given different authorities, then system security and control are improved, but the complexity of requesting and executing procedures increases
Solution Approach 1:
The system introduces an intermediary mechanism (the procedure request system) that mediates between users and authorized persons. This intermediary automatically identifies which authorized person has the required authority, retrieves their contact information, and transmits the procedure request, thereby reducing the complexity for users while maintaining security through proper authority verification
2Productivity
If users directly request authorized persons to execute procedures, then communication efficiency is improved, but the smoothness of the procedure deteriorates when users do not know the required authority or authorized person
Solution Approach 1:
The system enables self-service by allowing users to independently complete procedure requests without needing to know which authorized person to contact. The system automatically identifies the appropriate authorized person based on the procedure type and retrieves their contact information, making the process as easy as filling out a form while maintaining efficient communication channels
3Ease of operation
If the system automatically identifies and notifies authorized persons, then procedure execution smoothness is improved, but the system complexity increases
Solution Approach 1:
The system performs preliminary actions by pre-storing contact information for multiple authorized persons and pre-establishing the rules for matching procedures to authorized persons. When a procedure request is made, the system automatically retrieves the appropriate contact information and sends the notification, ensuring smooth execution without requiring complex real-time decision-making logic
Data Source
AI summary
An information processing apparatus includes a processor configured to: receive registration of a procedure of a process in a computer system, the procedure including a step requiring an authority of a predetermined authorized person; receive a request to execute the procedure from a user of the computer system; request the authorized person to execute an operation for executing the step requiring the authority, in response to the reception of the request; and receive the operation by the authorized person to execute the procedure including the step requiring the authority.