Auto-dialing Conference Calls via Meeting Request Parsing
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Solution Overview
Problem
The existing process of joining telephone conference calls is cumbersome, requiring attendees to manually locate and dial in dial-in numbers and enter conference identification numbers, which can lead to errors and inefficiencies, especially when accessing meeting information stored on computers or mobile devices.
Innovation Solution
A system and method for auto-dialing into conference calls using resident software that extracts dial-in information from meeting requests, automatically initiating calls and entering necessary codes, utilizing a headset base station with a landline PSTN phone or mobile devices, and employing a web-based server to connect attendees seamlessly across various communication networks.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of time
If manual dialing and code entry process is used, then device complexity is reduced, but time consumption and error rate increase
Solution Approach 1:
The system automatically extracts dial-in information from meeting requests, initiates calls, and enters conference codes without user intervention. The software scans meeting request contents, identifies dial-in numbers and conference identification numbers, and autonomously completes the joining process, allowing the system to serve itself rather than requiring manual user operations.
Solution Approach 2:
The system performs preliminary extraction and storage of dial-in information from meeting requests in advance. By pre-processing the meeting request data and storing relevant information (dial-in number, conference ID) before the conference call occurs, the system eliminates the need for manual lookup and entry during the actual joining process, significantly reducing time consumption.
2Ease of operation
If information is stored on personal computer, then data accessibility is improved, but access time increases when computer is off
Solution Approach 1:
The system is designed to operate across multiple platforms including personal computers, mobile phones, and smartphones. By making the auto-dial software universal and platform-independent, attendees can access and join conference calls from any device, eliminating the limitation of needing a specific device (like a PC) to be powered on or accessible.
Solution Approach 2:
The system replaces manual mechanical operations (physically looking up numbers, manually dialing, typing conference codes) with automated software operations. The software automatically scans meeting requests, extracts dial-in information, initiates calls, and enters codes, substituting human manual actions with automated digital processes that occur instantly regardless of device state.
3Reliability
If manual entry of conference codes is required, then system simplicity is maintained, but error rate increases
Solution Approach 1:
The software automatically extracts conference identification numbers and user identification numbers from meeting requests and enters them without user intervention. This self-service approach eliminates human errors associated with manual typing, such as transposition errors or entering wrong digits, ensuring accurate connection to the intended conference call.
Solution Approach 2:
The system scans the contents of meeting requests to identify and verify dial-in information, including conference identification numbers and user identification numbers. By automatically detecting and using this information, the system provides feedback-based verification that reduces errors compared to manual entry, where users might misread or mistype codes.
Data Source
AI summary
Methods and systems for dialing into conference calls are presented. A meeting request is received by an attendee, and the dial-in information in the meeting request is stored. A meeting reminder is displayed at the proposed date and time or a predetermined period prior to the proposed date and time, and a conference call confirmation instruction or cancellation instruction is received from the attendee. The conference call dial-in number is automatically dialed at the proposed date and time. A network connection is established and the conference call meeting identification number is transmitted.