Auto-Response Mapping for Social Networking User Events

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Solution Overview

Problem

Existing methods for responding to user events triggered by terminals in Internet application servers are labor-intensive and time-consuming, leading to high costs and low efficiency due to the manual determination of responding manners by third-party servers.

Innovation Solution

A method and apparatus that detect user events and automatically return response messages based on a mapping relationship between user events and response messages, eliminating the need for manual intervention by determining the response message according to a preset mapping relationship.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If manual determination of responding manners is used by third-party servers, then the responding process can be controlled flexibly, but the responding costs increase and efficiency decreases

Engineering Contradiction:
ImproveFlexibility in responding controlVSAvoidResponding efficiency
Core Design Contradiction:
Ease of operationVSProductivity

Solution Approach 1:

The system enables automatic responding where the third-party server autonomously determines and executes responding manners based on preset rules and mappings, eliminating the need for continuous manual intervention while maintaining operational flexibility through configurable parameters and rule-based decision-making

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The patent transforms the responding process from manual to automated by changing the operational parameters - introducing automatic event detection mechanisms, preset mapping relationships between events and responses, and automated execution protocols that adjust the responding manner based on event characteristics without human intervention

Inventive Principle:
Principle #35Parameter changes

2Ease of operation

If manual determination of responding manners is used by third-party servers, then the responding process can be controlled flexibly, but the responding time increases

Engineering Contradiction:
ImproveFlexibility in responding controlVSAvoidResponding time
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The system performs preliminary actions by pre-configuring mapping relationships between user events and responding manners, and pre-establishing detection rules. When an event occurs, the system immediately matches it against predefined patterns and executes the corresponding response without requiring real-time manual analysis, thus reducing responding time while maintaining control flexibility

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The automated system independently detects events, determines appropriate responding manners based on preset rules, and executes responses without human intervention, eliminating the time delay inherent in manual processing while preserving operational flexibility through configurable parameters

Inventive Principle:
Principle #25Self-service

3Productivity

If automatic response based on mapping relationship is implemented, then responding efficiency improves and costs reduce, but the complexity of the system increases

Engineering Contradiction:
ImproveResponding efficiencyVSAvoidSystem complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The patent segments the responding system into distinct functional modules: event detection module, mapping relationship storage module, and automatic response execution module. Each module performs a specific function, making the overall complex system manageable through modular design where each component can be independently configured, maintained, and optimized

Inventive Principle:
Principle #1Segmentation

4Productivity

If automatic response based on mapping relationship is implemented, then responding efficiency improves and costs reduce, but the adaptability to different scenarios decreases

Engineering Contradiction:
ImproveResponding efficiencyVSAvoidAdaptability to scenarios
Core Design Contradiction:
ProductivityVSAdaptability or versatility

Solution Approach 1:

The system incorporates dynamic adaptability by allowing the mapping relationships and detection rules to be configured and modified based on different scenarios. The automatic responding mechanism can adapt to various user events and third-party server requirements through configurable parameters and flexible mapping definitions, maintaining both efficiency and versatility

Inventive Principle:
Principle #15Dynamics

Data Source

PatentUS11178097B2User event responding method and apparatus
Publication Date: 2021.11.16 TENCENT TECHNOLOGY (SHENZHEN) CO LTD
  • US11178097B2 patent drawing
  • US11178097B2 patent drawing
  • US11178097B2 patent drawing

AI summary

The present disclosure discloses a user event responding method performed by a computer server hosting a social networking application involving a user account associated with a terminal and a public identifier associated with a third-party service account, including: receiving a subscription request from the terminal; establishing a subscription relationship between the user account and the third-party service account; configuring a set of auto-response rules for the subscription relationship in accordance with one or more parameters provided by the user account and the third-party service account, respectively; detecting a user event triggered by the user account at the terminal; identifying one or more keywords associated with the user event; obtaining, according to the set of auto-response rules, a response message corresponding to the detected user event and determined by the one or more keywords; and returning the obtained response message to the user account for display on the terminal.