Automated 3D Multimedia Feed for Role-Specific IT Data

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Solution Overview

Problem

Existing IT management systems require high proficiency and significant training to effectively utilize reported information, often presenting complex data in a way that is not intuitive or accessible to average users, and lack efficient methods for presenting customer-specific data in a visually engaging and role-specific manner.

Innovation Solution

A method for generating an automated multimedia feed based on customer-specific application software running on datacenters or clouds, using a news feed plug-in to compile and dynamically render three-dimensional multimedia content, including audio and video feeds, tailored to user roles and interests, which can be accessed from various multimedia devices.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If existing IT management systems provide web-based user interfaces with large number of features to report information, then information completeness is improved, but system complexity and difficulty of operation increase

Engineering Contradiction:
Improveinformation completenessVSAvoiduser proficiency requirement
Core Design Contradiction:
Loss of informationVSEase of operation

Solution Approach 1:

The system segments information delivery by creating role-specific feeds that divide the large set of features into targeted subsets. Each user role (CIO, CTO, CFO, etc.) receives a customized feed containing only the information relevant to their specific needs, rather than presenting all features simultaneously. This segmentation reduces operational complexity while maintaining information completeness for each user group.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system applies local quality by providing different information presentations tailored to specific user roles and locations. Each stakeholder receives information with quality and detail appropriate to their local context and responsibilities. For example, executive roles receive high-level summaries while operational roles receive detailed technical information, optimizing the ease of operation for each local user context.

Inventive Principle:
Principle #3Local quality

2Adaptability or versatility

If existing systems pack large number of features to assist users drill down to manage datacenter issues, then functionality is improved, but ease of operation deteriorates due to high training requirements

Engineering Contradiction:
Improvefeature functionalityVSAvoidtraining requirement
Core Design Contradiction:
Adaptability or versatilityVSEase of operation

Solution Approach 1:

The system achieves universality by creating a single automated feed generation platform that serves multiple user roles and information needs simultaneously. The same core technology generates customized feeds for CIOs, CTOs, CFOs, and operational staff, providing versatile functionality without requiring separate systems for each user type. This multi-functionality maintains adaptability while reducing the training burden through consistent interaction patterns.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system enables self-service by automatically generating and delivering customized information feeds without requiring users to manually configure or navigate complex features. The automated feed generation service adapts to different user roles and delivers relevant information proactively, eliminating the need for users to learn how to drill down through multiple system features to find their specific information needs.

Inventive Principle:
Principle #25Self-service

3Measurement precision

If existing systems require significant high level training to understand and use reported information, then measurement precision is improved, but productivity decreases

Engineering Contradiction:
Improveinformation understanding accuracyVSAvoiduser proficiency attainment time
Core Design Contradiction:
Measurement precisionVSProductivity

Solution Approach 1:

The system performs preliminary action by pre-processing and pre-organizing information into role-specific feeds before delivery. The automated feed generation service pre-configures information presentation based on user roles, pre-filtering and pre-formating data to ensure measurement precision is maintained while eliminating the need for users to undergo extensive training to understand information structure and navigation.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS10104416B2Generating an automated multimedia feed based on customer specific application software running on customer data center/cloud
Publication Date: 2018.10.16 VMWARE INC
  • US10104416B2 patent drawing
  • US10104416B2 patent drawing
  • US10104416B2 patent drawing

AI summary

Techniques for generating multimedia feed based on customer specific application software running on customer datacenters and/or cloud are described. In one example embodiment, a request to dynamically render multimedia feed associated with the customer specific application software is received via a user's multimedia device. The user's privileges are then verified by mapping the user to a defined one of roles. The customer relevant data is then obtained using news feed plug-ins based on the outcome of verified user's privileges. A three-dimensional (3D) multimedia feed is then generated by compiling the obtained customer relevant data. The three-dimensional (3D) multimedia feed is then dynamically rendered to the user's multimedia device.