Automated Credential Reset for Secure Online Account Access
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Solution Overview
Problem
Existing methods for managing access credentials for online accounts are insecure and cumbersome, particularly for entities with multiple accounts accessed by many users, as they rely on simple credentials that are easily compromised and require manual intervention, leading to potential privacy and security risks.
Innovation Solution
An automated access agent intercepts credentials reset messages, replaces existing credentials with highly secure ones, and logs users in seamlessly using Single Sign-On, managed by IT personnel to enhance security and control.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If automated credential reset is implemented, then security is improved, but system complexity increases
Solution Approach 1:
An automated access agent is introduced as an intermediary component that manages credential reset operations. The agent intercepts credentials reset messages, extracts reset links, and automatically completes the credential replacement process without requiring complex user intervention or manual security management procedures.
2Device complexity
If manual credential management is used, then system complexity is reduced, but security deteriorates
Solution Approach 1:
The system enables self-service credential management where the automated access agent autonomously handles credential reset operations. The agent automatically intercepts reset messages, extracts necessary information, and completes credential replacement without requiring manual security administration, thereby maintaining simplicity while improving security.
3Reliability
If complex security credentials are implemented, then security is improved, but ease of operation deteriorates
Solution Approach 1:
The automated access agent performs preliminary actions by pre-intercepting credentials reset messages and pre-extracting reset links before credential compromise can occur. This proactive approach ensures that complex security credentials are established in advance, eliminating the need for users to manually manage complex passwords or security tokens.
4Productivity
If automated access agents are deployed, then productivity is improved, but device complexity increases
Solution Approach 1:
The automated access agent merges multiple functions into a single integrated component: it combines message interception, link extraction, credential reset execution, and account access management. By consolidating these previously separate operations into one unified agent, the system improves access efficiency without proportionally increasing overall system complexity.
Data Source
AI summary
A method of increasing security of access to online accounts, comprising resetting access credentials of one or more accounts of one or more online services of one or more users, by transmitting an access credentials reset request, intercepting one or more credentials reset messages transmitted via one or more correspondence channels associated with the one or more users, the one or more credentials reset messages comprise a credentials reset network address, and accessing the credentials reset network address to replace existing access credentials for the one or more accounts with increased security credentials. Wherein one or more automated access agents adapted to automatically login the one or more users into the one or more online services uses the increased security credentials to login to the one or more accounts.


